Intrado’s Role

Overview

Intrado’s V9-1-1 Services provide a comprehensive solution for delivering E9-1-1 for VoIP including all aspects of service from the Voice Positioning Center (VPC) functionality to VoIP 9-1-1 call delivery to the Selective Router (SR) over a dedicated 9-1-1 network. Intrado has as a dedicated IP infrastructure for VoIP 9-1-1 call control and call termination. Intrado will take control of the VoIP 9-1-1 call from the VoIP service provider via one of the Intrado peering points and will terminate the call to a local gateway connected to the SR for native delivery to the PSAP. Intrado’s V9-1-1 Service delivers the VoIP 9-1-1 caller’s Call Back Number and location information to the appropriate PSAP based on the location of the caller.

Intrado Roles and Responsibilities

Intrado V9-1-1 Services enables both VoIP Positioning Center (VPC) Functionality and Call Delivery Capabilities to enable E9-1-1 for VoIP Server Providers (VSP).

VoIP Positioning Center (VPC) functionality

• Provisioning of Subscriber Records
• MSAG Validation on behalf of VSPs
• Call routing capabilities
• Assignment of appropriate routing based on location
• Intrado maintains up to date Wireline PSAP boundaries through PSAP interaction
• Dynamic ALI and ALI steering
• Delivery of MSAG Address at time of VoIP 9-1-1 call
• Intrado negotiates appropriate agreements with Regional ALI and SALI owners
• pANI administration and assignment
• Intrado management of number pools on behalf of VSPs
• Intrado gains signoff from the appropriate PSAP on shell record format
• 24x7 support
• Intrado Emergency Call Relay Center

Call Delivery Capability

• Intrado provides regionally distributed access points for aggregating VoIP 9-1-1 traffic into the network for easy handoff of VoIP 9-1-1 calls on behalf of our customers
• Flexible Inbound interface options (PRI and SIP Handoff)
• Enables delivery of calls to selective routers on behalf of VSPs

VoIP Service Provider Roles and Responsibilities

• Must provide and provision E9-1-1 service to customers in accordance with FCC rules and regulations
• VSPs can satisfy rule via interconnection with 3rd party partners, CLEC, or any other providers that has solution for E9-1-1
• Must support registered location update via telephone or web interface
• Must notify new and existing subscribers and maintain records
• Provide warning labels to customers where appropriate

VoIP Service Provider Roles and Responsibilities Utilizing Intrado V9-1-1

• Integrate VSP provisioning system with Intrado’s near real-time Validation and Update Interface (VUI)
• Enable call handoff to the two Intrado peering points via a SIP Handoff or via dedicated PRI connectivity
• Work with Intrado to enable notification to PSAPs and relevant jurisdictions regarding service

Intrado’s Interaction with ILECs Regarding V9-1-1

• Intrado is experienced in dealing with the ILEC and can help facilitate open communications and dialogue between VSPs and the ILEC for 9-1-1 issues and concerns