Intrado History

For over a quarter of a century, telecommunications providers, public safety organizations and government agencies have turned to Intrado for their communications needs.  Intrado provides the core of the nation’s 9-1-1 network and a wide range of services for both safety and mobility. As North America’s leader in 9-1-1 infrastructure, systems and services Intrado has played a key role in defining, building and maintaining the complex emergency communications infrastructure. In 2005, Intrado systems and services supported an estimated 200 million calls to 9-1-1. Intrado’s customers include all major U.S. wireline, wireless, and VoIP carriers, large international operators and a growing number of public safety agencies and municipalities in the U.S. and abroad.

Intrado began in 1979 under the name of SCC Communications. With backgrounds in law enforcement, co-founders George Heinrichs and Stephen Meer saw the potential for using technology to more effectively protect the public. This clarity of vision led them to start SCC Communications, now Intrado. In 1998, Intrado completed an initial public offering of its common stock and was publicly traded on the NASDAQ stock exchange under the market ticker TRDO until April of 2006, when it was acquired by West Corporation.

In May of 2001, Intrado acquired Lucent Public Safety Systems (LPSS). LPSS was responsible for significant contributions to public safety in this country, with origins going back to Bell Labs and the original invention and deployment of the first 9-1-1 system. The combination of Intrado and LPSS helped to accelerate the introduction, standardization and broad deployment of new technology as well as speed the development of new industry standards.

In February of 2004, Intrado expanded its range of products and services with the purchase of Swiss-based bmd wireless AG, a leading provider of interactive cross network messaging platforms.

In September of 2005, Intrado and PDAger (XieJin) Technology Development Co., Ltd. formed Intrado (XieAn) Technology (China) Co. Ltd., a joint venture between the two companies Headquartered in Beijing, the company will develop enhanced emergency communications solutions for public safety and disaster management agencies in China.

In April of 2006, Intrado was acquired by West Corporation (NASDAQ: WSTC), a leading provider of outsourced communication solutions. Joining the West family has provided Intrado with expanded resources and the means to accelerate a number of key initiatives, strengthen its existing market position and execute on new opportunities.

Intrado currently employs nearly 800 public safety and communications professionals including largest number of certified emergency number professionals in the world. The majority of the employees are located at Intrado’s corporate headquarters in Longmont, Colorado. Other Intrado locations include Lisle, IL, Austin, TX, Singapore, Zug, Switzerland and Beijing, China.

Built on a belief in work worth doing, Intrado touches millions of lives every day and takes that responsibility very seriously.