Intrado History

For over thirty years, telecommunications providers, public safety organizations and government agencies have turned to Intrado for their emergency communications needs. As North America’s leader in 9-1-1 infrastructure, systems and services, Intrado has played a key role in defining, building and maintaining this complex system, supporting over 260 million calls to 9-1-1 annually. Intrado’s customers include all major U.S. wireline, wireless, and VoIP carriers and a growing number of public safety agencies and municipalities inside the U.S. and abroad.

Intrado was founded in 1979 under the name of SCC Communications. With backgrounds in law enforcement, co-founders George Heinrichs and Stephen Meer saw the potential for using technology to more effectively protect the public. This clarity of vision led them to start SCC Communications, now Intrado. In 1998, Intrado completed an initial public offering of its common stock and was publicly traded on the NASDAQ stock exchange under the market ticker TRDO. In May of 2001, Intrado acquired Lucent Public Safety Systems (LPSS). LPSS was responsible for significant contributions to public safety in this country, with origins going back to Bell Labs and the original invention of the first 9-1-1 system. The combination of Intrado and LPSS helped to accelerate the introduction, standardization and broad deployment of new technology as well as speed the development of new industry standards.

In April of 2006, Intrado was acquired by West Corporation (NASDAQ: WSTC), a leading provider of outsourced communications solutions. Joining the West family provided Intrado with expanded resources and the means to accelerate a number of key initiatives, strengthen its existing market position, and execute new opportunities.

In 2008, HBF Group, Inc, became part of the Intrado family. HBF, located in Austin, Texas, provides 9-1-1 solutions to the VoIP industry.

Positron Public Safety Systems was also acquired in 2008. Positron is a leader in fully-integrated, premise-based public safety solutions that enable Enhanced 9-1-1 call handling, computer-aided dispatching, mapping, automated vehicle location and radio communications capabilities to allow public safety agencies to better coordinate responses to emergency events. Based in Montreal, Quebec, Positron systems are deployed at over 3,000 public safety answering points worldwide.

Intrado currently employs nearly 1200 public safety and communications professionals including the largest number of certified emergency number professionals in the world. The majority of the employees are located at Intrado’s corporate headquarters in Longmont, Colorado. Other Intrado locations include Lisle, Illinois; Austin, Texas; and Montréal, Quebec, Canada.

Built on a belief in work worth doing, Intrado touches millions of lives every day and takes that responsibility very seriously.