Intrado Inc. Corporate Profile

Introduction

For over a quarter of a century, telecommunications providers, public safety organizations and government agencies have turned to Intrado Inc. for their emergency communications needs. A global provider of integrated data and telecommunications solutions, Intrado provides the core of North America’s 9-1-1 infrastructure and a wide range of safety and mobility offerings.

As 9-1-1 has evolved to become fundamental to telecommunications service, Intrado has played a key role in defining, building and maintaining the complex emergency communications infrastructure. Intrado’s legacy of providing services and technology to all constituents in the 9-1-1 system gives it a unique perspective on the issues facing 9-1-1 and valuable insight on how the system must evolve. Its long stewardship of the 9-1-1 network has enabled Intrado to anticipate and respond quickly to new requirements and trends as well as influence the development of public policy related to emergency communications.

Intrado products, services and systems support an estimated 200 million calls to 9-1-1 each year. A growing percentage of these emergency calls are coming from wireless, Voice over Internet Protocol (VoIP) and other alternative communications technologies, presenting significant challenges to the current 9-1-1 infrastructure. The rapid introduction of new technology coupled with the need for streamlined public safety operations and increased cross-jurisdictional interoperability has provided the impetus for a new emergency communications infrastructure that can support these challenges.

With its in-depth knowledge of public safety, extensive intellectual property in emergency communications management, and a broad understanding of fundamental 9-1-1 operations, Intrado is the clear leader for this task. The Intrado^® Intelligent Emergency Network™, Intrado’s next generation IP-based emergency communications services delivery platform, is designed to support new and emerging communications requirements while meeting public safety’s stringent operating requirements.

Unparalleled Expertise

Intrado’s history of emergency communications excellence is based on a strong foundation of:

• Unparalleled knowledge of emergency communications and public safety environments
• Proven experience in the design, deployment and operations of highly accurate, high-volume communication systems
• Solid reputation as a trusted and neutral custodian of sensitive data

Intrado continues to build on this foundation to expand the breadth and depth of its solutions to global markets. Intrado International Ltd., Intrado’s international sales and marketing arm, is responsible for the delivery and support of products and services for global communications providers and public safety organizations, including location provisioning for telecommunications applications. Intrado International Ltd. has locations in Zug, Switzerland and Singapore.

Intrado (XieAn) Technology (China) Co. Ltd., a joint venture with PDAger (XieJin) Technology Development Co., Ltd., develops enhanced emergency communications solutions for public safety and disaster management agencies in China. Intrado (XieAn) is headquartered in Beijing.

Building on its commitment to quality, Intrado has received and continues to maintain International Organization for Standardization (ISO) 2001-2000 certification.

Key Products and Services

Intrado^® Safety and Security Solutions
Intrado^® Safety and Security Solutions help telecommunications carriers and public safety organizations increase efficiency and decrease the time and complexity associated with meeting 9-1-1 obligations. Intrado’s proven track record of successfully integrating emerging technologies into the evolving emergency services network and its proactive deployment of next generation technologies is helping to improve 9-1-1 system efficiency and increase interoperability throughout the emergency response community.

• Intrado^® 9-1-1 Services provide wireline and wireless carriers and IP telephony providers with the systems, services and support they need to efficiently and cost effectively deliver 9-1-1 services to their subscribers.
• The Intrado^® Intelligent Emergency Network™ is a next generation, IP-based, 9-1-1 solution designed to improve emergency response by providing new feature/functionality and enhanced change capacity. Built to exacting public safety class standards, the Intelligent Emergency Network addresses current 9-1-1 challenges while delivering improved efficiency, increased interoperability and expanded control.

Intrado® Mobility Services

Intrado provides a full suite of core network messaging solutions for mobile operators, service providers and enterprise customers. These innovative products enable a wide range of Short Message Service (SMS) offers including interactive voting and marketing campaigns, mobile entertainment, over the air (OTA) provisioning, high-speed bulk message delivery and mobile spam filtering. Intrado also offers wireless carriers a hosted solution providing the key functionality required to successfully launch and manage location-based services (LBS).

Customers
Intrado systems and services support fixed and mobile telecommunications operators, VoIP Service Providers (VSPs), emergency service and government agencies. Intrado's client list includes many of the world’s largest fixed and mobile operators, all major U.S. VoIP carriers and many government agencies.
Intrado continues to transform emergency communications with innovative technologies that improve system efficiency, increase access to critical information, and facilitate interoperability throughout the emergency response community.