In the News 2014

Intrado hopes to use 911 Enable acquisition to enter enterprise PBX space
09.16.2014 - Intrado has positioned itself to compete in the emergency-communications space for enterprise customers that utilize IP-based private branch exchange (PBX) systems with the recent purchase of Montreal-based 911 Enable, according to an Intrado official. A business of Connexon Group, 911 Enable was acquired by Intrado parent company West Corporation in a deal that closed on Sept. 2, according to John Kearney, Intrado vice president and general manager of the mobility business division.
West Acquires 911 Enable
09.02.2014 - OMAHA, NE, September 2, 2014 - West Corporation (Nasdaq:WSTC), a leading provider of technology-enabled communication services, today announced it has acquired the 911 Enable business of Connexon Group, Inc. 911 Enable provides emergency communications solutions for IP-based enterprise customers across the United States and Canada. 911 Enable is now part of West's Intrado operations. Together, Intrado and 911 Enable plan to build on their respective expertise in...
Does GIS have a future in monitoring?
08.07.2014 - LONGMONT, Colo.—A main effect of the digital transformation sweeping the industry has been to make companies think differently about how to use and organize information. On the central station side, effective and timely use of information can make the difference between a better or worse outcome. It’s within this discussion that a tool like Geographic Information Systems, or GIS, can look like a difference maker, both for central stations and subscribers, Tim Auen, director of...
Intrado TXT29-1-1 Allows Hamilton County, Ohio, to Serve Citizens Better
07.30.2014 - Hamilton County 9-1-1 Communications Center has been using the Intrado call handling equipment since 2011. In 2012, the center deployed Intrado’s Advanced 9-1-1® network in preparation for the eventual transition to next-generation functionality. When the center recognized the need for text capabilities, Intrado was able to easily leverage the existing infrastructure to deliver the TXT29-1-1 solution with Verizon as the initial text carrier.
New World Systems Announces Alliance with Intrado
07.28.2014 - New World Systems®, a premiere provider of public safety software, announced a new partnership with Intrado®, a leading provider of 9-1-1 technology solutions and a subsidiary of West Corporation, to equip Public Safety Answering Points (PSAPs) across the country with Next Generation 9-1-1 (NG9-1-1)-ready solutions. The goal of this formal partnership is to help public safety agencies keep up with changing technology requirements, and improve emergency response for their citizens....
Text to 911 future possibility in Ashe County
07.01.2014 - Right now, Ashe County is in the process of transitioning its 911 center to Motorola Intrado, a company that allows for 911 call centers to receive text messaging. Ashe County is presently using copper wire lines, which have been in place since 1962, which they transform to IP based information through CenturyLink. “The Intrado network will be entirely IP based from the moment it leaves someone’s house or office on its route to us, it will be done over internet IP protocol,...
Mary Boyd recognized by National Emergency Number Association for 30 years of distinguished service
07.01.2014 - In its NENA2014 Conference & Expo on June 14-19 in Nashville, TN, the National Emergency Number Association (NENA) presented its most prestigious award, the William E. Stanton Award, to Mary Boyd, a former president of NENA and current vice president for external affairs at Intrado, for her 30-plus years of service to NENA. Boyd was among the earliest leaders of NENA in the 1980s and has served in many key roles since then.
County To Upgrade 911 Equipment
06.30.2014 - The 911 upgrade prepares the county’s current hardware, firm­ware and software and provides for “our best option for text as well as other next- generation technology enhancements as they become available,” said Al Frank, director of Central Dis­patch. #The current system is from a private firm called Intrado, which is marketed through AT& T. It is the same manufac­turer and supplier for the new system, Mr. Bosanac said.
9-1-1 Leaders Tackle Pressing Public Safety Issues in Annual Conference and Expo
06.25.2014 - NASHVILLE, Tenn., June 25, 2014 /PRNewswire/ -- Federal policy pronouncements, awards for heroic and dedicated emergency service, renewed and expanded corporate leadership, and hundreds of hours of meaningful dialogue and training were among the highlights of the National Emergency Number Association's (NENA's) Annual Conference & Expo, held June 14-19 in Nashville.  Nearly 2,000 people who lead and staff America's 9-1-1 systems came...
Making NextGen 9-1-1 a reality today
06.13.2014 - After years of planning and strategizing, the Next-Generation 9-1-1 (NextGen 9-1-1) migration is underway. All the talk has turned into action, with public safety answering points (PSAPs), regional authorities and states across the country diving into the evolutionary process of transitioning from legacy analog networks and components to powerful next-generation emergency services IP networks (ESInets) and call-processing equipment (CPE). Many agencies are actively accepting native text to 9...
Tiburon Launches 9-1-1 Call Handling with Intrado A9C® integration to enhance Dispatcher/Call Taker Workflow
06.11.2014 - SAN RAMON, CA  – Tiburon, Inc., a portfolio company of The Gores Group and a leading provider of public safety software solutions, today announced the launch of Tiburon 9-1-1 Call Handling with seamless integration to Intrado A9-1-1® Connect™ (A9C). Tiburon 9-1-1 Call Handling integrates functions within computer-aided dispatch and 9-1-1 call handling to help reduce call taker workflow complexity as well as reduce equipment costs and footprint in the dispatch center...
Adams County’s LTE Network Goes Live on 700 MHz Public-Safety Band
06.10.2014 - The Adams County (Colorado) Communications Center (Adcom 9-1-1) is the first Broadband Technology Opportunities Program (BTOP) awardee to operate a Long Term Evolution (LTE) network in the dedicated public-safety 700 MHz band 14 spectrum. Adcom went live June 6. “We think it’s an honor, an opportunity and a sense of duty,” said Bill Malone, Adcom 9-1-1 executive director, regarding being the first BTOP to go live. “We’re fortunate. … Someone has got to be...
Adams County launches first public-safety LTE system with FirstNet approval
06.07.2014 - COMMERCE CITY, COLO.—After several years of effort, officials from Adams County and Denver, Colo., today celebrated the launch of the initial phase of the county’s public-safety LTEnetwork—the nation’s first system to be deployed with the blessing of FirstNet.
Intrado Announces Text-to-9-1-1 Wireless Carrier Interoperability
05.28.2014 - Intrado announced the first production delivery of emergency text messages from a major wireless carrier through an interconnected network of service providers. Intrado declined to disclose which carriers are using the interoperability capability.
Text-to-911 goes live, and regional carriers are getting ready
05.15.2014 - Intrado provides the all-IP platform that most PSAPs are using, and the company has partnered with Interop Technologies, to make the solution available to regional carriers. Interop is a provider of core wireless solutions for advanced messaging, over-the-air handset management, policy control, and connectivity gateways.