10.28.2011 - A woman in Black Hawk County, Iowa was alone upstairs when her former boyfriend -- who had a history of domestic violence -- entered her home. Afraid that the sound of her voice would reveal her location, she used her cell phone to send a text message to 9-1-1. A few minutes later, police... Read More
10.19.2011 - Intrado yesterday launched its Tactical Homeland Operational Response (THOR) Shield, a mobile 911 emergency-communications program designed to help public-safety answering points (PSAPs) maintain operations when their call centers are down or overwhelmed by traffic in crisis situations. Read More
09.08.2011 - Hurricane Irene produced more than record flooding in Vermont: On Sunday, Aug. 28, the state's emergency personnel received twice as many 9-1-1 calls as ever before, putting its new dynamic call routing system to the test. Read More