Demystifying Microsoft Operator Connect

On, Marcus Schmidt outlines a guide to clear confusion about Microsoft’s new calling feature, Operator Connect, and details its potential as an add-on tool that can unify calling and collaboration.

September 13, 2021

In a recent No Jitter article, Marcus Schmidt, vice president of product management, clears up confusion about Operator Connect. This is a condensed version of the article:

Microsoft Teams is at the forefront of the transition to hybrid work. The platform continues to roll out new features that enhance productivity and communication capabilities. As a result, IT decision-makers can optimize their technology stacks to better support distributed employees.

Earlier this year, Microsoft announced advancements to its Teams calling options. Before this change, Teams users needed to use Direct Routing or a Microsoft Calling Plan to access PSTN calling. Now there’s a third option: Operator Connect.

Click here to read the full article, Demystifying Microsoft Operator Connect.

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