Mosaicx Intelligent Virtual Assistant (IVA)
While IVRs rely on menus and preprogrammed responses, Mosaicx IVAs understand natural language (NLU) used by customers. That lets them do more and provide a more enjoyable experience.
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Answer Questions |
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Manage an Account |
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Make Payments |
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Check Order or Claim Status |
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Resolve Common Requests |
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