Mosaicx Intelligent Virtual Assistant (IVA)

While IVRs rely on menus and preprogrammed responses, Mosaicx IVAs understand natural language (NLU) used by customers. That lets them do more and provide a more enjoyable experience.





Answer Questions

Manage an Account

Make Payments

Check Order or Claim Status

Resolve Common Requests



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Download this free, comprehensive guide on the Mosaicx customer service AI solution and what you should be thinking through as you analyze your digital conversation strategies.

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Demo service modules relevant for your business. Experience Mosaicx and see how customer service AI can be surprisingly simple.