Automated Service Tech Who’s Always There

Mosaicx virtual assistants understand natural language used by customers. That lets them resolve more tasks than with other self-service tools and provides a more enjoyable experience, even when handling complaints.

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  • Authenticate Callers
  • Collect Payments
  • View Past and Future Transactions
  • Answer FAQ
  • Send Promotions
  • Dozens of Other Uses

Why Choose Mosaicx?

Intrado has been an innovator in customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.

  • Voice and Text Compatible
  • Analytics and Insights Portal
  • Ongoing Updates
  • Transactional Pricing Design and Implementation Support
  • Enhanced with Google NLU Models

Get a Copy of the Mosaicx for Utilities Playbook

Download this free, comprehensive guide on the Mosaicx customer service AI solution and what you should be thinking through as you analyze your digital conversation strategies.

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Mosaicx Industry Playbook Utilities

Ready to See Mosaicx for Yourself?

Call (800) 841.9000 or submit the form below to demo service modules relevant for your business.

Experience Mosaicx and see how customer service AI can be surprisingly simple.

 

 

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