MICROSOFT’S OPERATOR CONNECT
Earlier this year, Microsoft announced a new calling service for Microsoft Teams (Teams) users called Operator Connect. IT leaders justifiably want to know how Operator Connect is different from Microsoft’s existing PSTN calling options and its potential to impact 250 million monthly active Teams users.
The “Operator Connect” name might cause some decision-makers to scratch their head at unanswered questions. For example, what is Operator Connect and how will it impact businesses? What is an operator?
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