Adapting to Ever-Changing Consumer Behavior
In today’s world, using text, video, post messages, and pictures to share ideas, experiences, and emotions has become the norm. Businesses and public organizations have adapted to this ever-changing consumer behavior with purpose-built omnichannel interactions that accelerate and improve communication and engagement. This recorded panel discusses the potential opportunities that can be leveraged through non-voice-centric emergency services and how it could evolve for the future of public safety communication.
Click below to watch the recording from Intrado’s 911 Live discusses the benefits and possibilities of non-voice emergency services.