Cognitive, AI Contact Center

Bleeding-edge AI contact center development from Cisco and Google Cloud gives agents more context, making service faster, easier and more personal.

Man uses Webex Contact Center while working in a contact center
Contact center operators use Webex Contact Center on their desktops

Industry-Leading Performance

Cisco was identified as a leader with the highest-performing contact center overall in the Aragon Research Globe™ for Intelligent Contact Centers, 2020.

Cisco Contact Center Gold Partner

Intrado meets the highest standards to be named a gold-certified member of the Cisco Partner program, and we are the #1 provider of multiple Cisco solutions around the world.

Cisco Partner
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Unrivalled Customer Service

With Webex Contact Center provided by Intrado, you get a dedicated account rep who’s always in your corner, so you know exactly where to turn for any questions, plus Cisco-certified engineers help resolve any issues.

More to Love from Cisco and Intrado

Our partnership goes beyond a Cisco contact center. Communicate with coworkers, partners and prospects, too, with the rest of our Cisco stack that makes up a complete unified communication set.

Cisco Stack
Webex Meetings and Webex Teams

Great Service Needs Great Telephony

To provide reliable service, you need a reliable phone system. Consider VoiceMaxx CE for enterprises or VoiceMaxx Cloud Calling for small-to-midsize businesses. These two calling and team collaboration solutions incorporate other Cisco technology, like Webex Meetings and Messaging, to become more than a traditional phone system.

All-in-One Unified Communication

Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.

Discover UCaaS
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Learn More about Contact Centers

Get one-on-one, personalized advice from one of our omnichannel contact center experts and see Webex Contact Center for yourself.

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