Predictive Service with Proactive Campaigns

Inbound customer service in a contact center is only one piece of the customer experience puzzle. Share important information, offer proactive service and wow customers with convenient messaging.

 

 

 

 
Notifications

Alerts

Promotions

Confirmations

Verifications

 

 

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Why Choose Mosaicx?

Intrado has been an innovator in customer experience technology for decades. Our team listens to our clients and constantly improves Mosaicx to meet their needs. It's conversational AI personalized for both your customers and you.

Voice and Text Compatible

Analytics and Insights Portal

Ongoing Updates

Transactional Pricing

Design and Implementation Support

Enhanced with Google NLU Models

Get a Copy of the Mosaicx Playbook

Download this free, comprehensive guide on the Mosaicx customer service AI solution and what you should be thinking through as you analyze your digital conversation strategies.

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Ready to See Mosaicx for Yourself?

 

Call (800) 841.9000 or submit the form below to demo service modules relevant for your business.

 

Experience Mosaicx and see how customer service AI can be surprisingly simple.