The true potential of unified communications has arrived at last.
Intrado extends the core capability of Microsoft teams to provide our customers with a uniquely capable communications and collaboration solution.
The traditional PBX is dead. New models for work are taking shape. It’s time to maximize your flexibility, agility, and capability.
Cloud and Hybrid Calling
Enable Direct Routing to call anyone with Hoot Connect for Microsoft TeamsLearn more
Add e911, disaster recovery and business continuity, certified devices and analog support
Connect and secure Teams with edge protection, SD-WAN and data security
Extend Teams to include contact center, cloud recording, attendant console, eFax and carrier-grade PBX
Get expert consultation, managed services, direct technical support and extensive training and adoption assistance
Save 10 to 50 percent on Microsoft licensing and empower your team with admin and user-learning portals
Maximizing the ROI of Your Teams Licenses
Many customers began their Microsoft Teams journey before realizing how powerful the communications and collaboration capabilities would become. As a result, their licensing structures were not well-aligned with their current needs or use.
Intrado can perform a license review with you to determine if you have the best package for your team’s needs. Our 3-step process will ensure that your team is supported with the tools they need at a price that doesn’t break the bank.
Get expert consultation to identify voice needs and find the best migration path
Optimize and reduce your Microsoft licensing spend and add tech support with Intrado
Deploy voice with expanded coverage, increased adoption and certified endpoints
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Why Choose Intrado?
Enable full PSTN connectivity and support for operations based in 114+ countries
Dive into technical and business requirements to ensure the solution meets your needs
Design an exceptional user experience with end-to-end focus on collaboration
Add a wide range of integrated services to bring new capabilities to Microsoft Teams
Keep pace with Microsoft updates, current trends and your own changing needs
Save on licensing and create expert users with admin and e-learning portals
Frequently Asked Questions
Can I use Microsoft Teams to talk to people outside my organization?
Anyone can join a Teams meeting, but Teams can also handle all your phone traffic with Operator Connect. This lets you call anyone via a limited number of approved calling solutions, including Intrado's Hoot Connect for Microsoft Teams.
What if I still have contracts with other PBX or SIP trunk providers?
You don't have to delay your move to the cloud. Hoot Connect for Microsoft Teams with AnySIP or AnyPBX lets you call anyone from Teams while also routing calls through your preferred PBX or SIP provider. Move to Teams and keep existing relationships.
Do I have to get rid of my on-premises PBX?
Intrado is one of the few Teams calling providers that supports hybrid calling, meaning you can use Teams as your phone system and integrate your existing hardware. Our professional services team makes sure everything works together.
Doesn't Microsoft offer calling? Why shouldn't I get all this from them directly?
Microsoft offers a calling plan, but they're not calling specialists. They created Direct Routing and Operator Connect due to demand for calling partners. Choose Intrado to consolidate under one provider, improve disaster recovery, expand coverage and access specialized features like compliance recording, license advisory, managed services, E911, e-learning and premier support.
Which Microsoft 365 license do I choose?
License Microsoft 365 through Intrado, and our license advisory service will help you select the package that best meets your needs. If you already have a Microsoft 365 license, request a license review to see if you're overpaying.
Do I need any new hardware?
Start calling with no new hardware, straight from your laptop. Intrado can also support a wide range of analog devices or offer discounts on certified Microsoft devices like phones, speakers, headsets, cameras and smart screens.
Is this compliant with all industry regulations?
As the leading supporter of the United States' 911 infrastructure, we offer advanced E911 support, as well as compliance recording to meet recording regulations. For more security and control, run your traffic on the Intrado SD-WAN network.
How can I get the most value from my Teams investment?
Start with Intrado Learning, an e-learning portal with more than 4,000 Teams-focused training resources. For more hands-on assistance, contact Intrado's premier support, managed services and professional services teams to get an expert in your corner.
Powering Collaboration Around the World
omnichannel messages sent in 2020
telephony minutes supported in 2020
of Fortune 100 companies do business with Intrado