Americas Enterprise Collaboration Contact Information
Technical Support
Audio Conferencing
| InterCall Operator Assisted Conferencing Reservations: | 800.374.2441 706.645.8600 |
|
| InterCall Operator Assisted Conferencing Event Reservations: | 800.215.6764 706.634.4395 |
|
| InterCall Reservationless-Plus Conferencing: | 888.898.3178 706.645.8600 |
|
| Cisco WebEx Cloud Connected Audio: | 866.233.1631 706.634.1411 |
ccasp@west.com |
Telephony & Networks
| Network Operations Center (NOC) | 888.728.0950 | |
| Voice Operations Center (VOC) | 888.728.0950 |
Web Conferencing
| InterCall Unified Meeting: | 877.769.7228 706.758.3791 |
iumsupport@west.com |
| Cisco WebEx Web Conferencing: | 800.508.8758 706.634.4551 |
mcsupport@west.com |
| Cisco WebEx Cloud Connected Audio: | 866.233.1631 706.634.1411 |
ccasp@west.com |
| Microsoft Live Meeting 2007: | 877.210.3577 706.643.6713 |
lmsupport@west.com |
| Microsoft Lync Online: | 800.709.2158 706.634.4658 |
lynconlinesupport@west.com |
| Adobe Connect: | 866.253.2957 706.758.4115 |
adobeconnect@west.com |
Video Conferencing
| Video Conferencing: | 800.603.9402 option 1 706.645.6868 |
|
| Blue Jeans Network: | 855.354.3955 706.758.3257 |
videosupporthelpdesk@intercall.com |
Add-On Tools & Technology
| InterCall MobileMeet and InterCall Call Manager: | 877.769.7228 706.758.3791 |
iumsupport@west.com |
Enterprise Instant Messaging
| Cisco Jabber: | 866.284.4237 706.902.5133 |
mcsupport@west.com |
Account Management
| InterCall Online: | 877.650.0052 706.643.9792 |
|
| Billing & Customer Service: | 800.374.2441 706.645.8600 |
Self-service product information: Knowledge Base
Account, Billing & Reservations
800.374.2441 option 1
1.706.645.8600
Conferencing Account Management
800.374.2441 option 2
Managed Voice & Network Services
Customer Service and Billing
888.728.0950
Customer Service & Reservations by Country
| RESERVATIONS | |
| Canada | 877.333.2666 |
| Argentina | 0800.3330424 |
| Brasil | 0800.8914872 |
| Chile | 12300206909 |
| Colombia | 01800.9134018 |
| Costa Rica | 0800.0131033 |
| Mexico | 01(800)926-9026 |
| Panama | 001800.2024402 |
| Peru | 0800.53330 |
| Uruguay | 0004.0190131 |
| Venezuela | 800.1627193 |