Enterprise Collaboration

Americas | EMEA | APAC

 

Americas Enterprise Collaboration Contact Information

Technical Support

Audio Conferencing

InterCall Operator Assisted Conferencing Reservations: 800.374.2441
706.645.8600
 
InterCall Operator Assisted Conferencing Event Reservations: 800.215.6764
706.634.4395
 
InterCall Reservationless-Plus Conferencing: 888.898.3178
706.645.8600
 
Cisco WebEx Cloud Connected Audio: 866.233.1631
706.634.1411
ccasp@west.com

Telephony & Networks

Network Operations Center (NOC) 888.728.0950  
Voice Operations Center (VOC) 888.728.0950  

Web Conferencing

InterCall Unified Meeting: 877.769.7228
706.758.3791
iumsupport@west.com
Cisco WebEx Web Conferencing: 800.508.8758
706.634.4551
mcsupport@west.com
Cisco WebEx Cloud Connected Audio: 866.233.1631
706.634.1411
ccasp@west.com
Microsoft Live Meeting 2007: 877.210.3577
706.643.6713
lmsupport@west.com
Microsoft Lync Online: 800.709.2158
706.634.4658
lynconlinesupport@west.com
Adobe Connect: 866.253.2957
706.758.4115
adobeconnect@west.com

Video Conferencing

Video Conferencing: 800.603.9402 option 1
706.645.6868
 
Blue Jeans Network: 855.354.3955
706.758.3257
videosupporthelpdesk@intercall.com

Add-On Tools & Technology

InterCall MobileMeet and InterCall Call Manager: 877.769.7228
706.758.3791
iumsupport@west.com

Enterprise Instant Messaging

Cisco Jabber: 866.284.4237
706.902.5133
mcsupport@west.com

Account Management

InterCall Online: 877.650.0052
706.643.9792
 
Billing & Customer Service: 800.374.2441
706.645.8600
 

Self-service product information: Knowledge Base

Account, Billing & Reservations

800.374.2441 option 1
1.706.645.8600

Conferencing Account Management

800.374.2441 option 2


For faster service, have your owner number available when calling.
 

InterCall Online

Managed Voice & Network Services
Customer Service and Billing

888.728.0950

 

MaxxPoint Access

 
Customer Service & Reservations by Country
If your country is not in this list, please contact the general number listed above.
RESERVATIONS   
Canada 877.333.2666
Argentina 0800.3330424
Brasil 0800.8914872
Chile 12300206909
Colombia 01800.9134018
Costa Rica 0800.0131033
Mexico 01(800)926-9026
Panama 001800.2024402
Peru 0800.53330
Uruguay 0004.0190131
Venezuela 800.1627193

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