Contact Information

APAC Enterprise Collaboration Contact Information

Technical Support

APAC Immediate Technical Support

Email	Support-APAC@west.com
Australia	1800 468 225
Hong Kong	1800 901 603
Singapore	1800 468 2255
International	+61 2 8295 9000
Looking for additional product information?	Knowledge Base

APAC Audio Conferencing Support

Tel: +61 2 8295 9000

Reservations & Customer Service

	Toll Free	International Direct Dial
Australia	1800 468 225	+612 8295 9000
China	4006309039 (mobile) 8008700311 (landline)	+852 3018 6882
Hong Kong	800 901 603	+852 3018 6882
India	0008006105047 (Bharti Airtel) 0008006103244 (Others)	+612 8295 9000
Indonesia	001803 657 537	+65 6468 2255
Japan	0120 335 019	+81 3 6757 4891
Malaysia	1800 801 191	+65 6468 2255
New Zealand	0800 443 589	+612 8295 9000
Philippines		+63 2395 3341
Singapore	1800 468 2255	+65 6468 2255
South Korea	0808 080 896	+65 6468 2255
Taiwan	00801 651 529	+65 6468 2255
Thailand	001800 656 359	+65 6468 2255
All other countries	+612 8295 9000	+612 8295 9000

APAC Video Conferencing Support

Tel: +61 280195035

Email: BlueJeansSupport-APAC@west.com

If your country is not in this list, please contact the general APAC Video Conferencing Support listed above.

	Video Conferencing Support	Blue Jeans Network
Australia	1800 068 451	1300128013
China	-	4006828662
Hong Kong	800966668	800965806
Japan	012 030 2431	0120630555
Singapore	800 616 2294	8006162308

APAC Virtual Events Support

DMS-APAC@west.com

If your country is not in this list, please contact the general APAC Virtual Events Support listed above.

Australia	+61 2 8019 5060 (local) 1800028781 (toll free)
Hong Kong	800905340
India	180030105190
New Zealand	800453413
Singapore	+65 6577 4015

APAC Web Conferencing Support

Tel: +61 2 8295 9015

Email: WebSupport-APAC@west.com

If your country is not in this list, please contact the general APAC Web Conferencing Support listed above.

Australia	1800 766 770
Hong Kong	800 964 180
India	1800 3010 3990
Japan	0120 300 532
Singapore	800 616 3051
South Korea	0808 080 501

Account, Billing & Reservations

General Inquiries

Customer service	+612 8295 9000	Support-APAC@west.com
Billing		Billing-APAC@west.com
Reservations		Support-APAC@west.com

Customer Service & Reservations by Country

If your country is not in this list, please contact the general APAC numbers listed above.

	Toll Free	International Direct Dial
Australia	1800 468 225	+612 8295 9000
China	4006309039 (mobile) 8008700311 (landline)	+852 3018 6882
Hong Kong	800 901 603	+852 3018 6882
India	0008006105047 (Bharti Airtel) 0008006103244 (Others)	+612 8295 9000
Indonesia	001803 657 537	+65 6468 2255
Japan	0120 335 019	+81 3 6757 4891
Malaysia	1800 801 191	+65 6468 2255
New Zealand	0800 443 589	+612 8295 9000
Philippines	--	+63 2395 3341
Singapore	1800 468 2255	--
South Korea	0808 080 896	+65 6468 2255
Taiwan	00801 651 529	+65 6468 2255
Thailand	001800 656 359	+65 6468 2255

General contact & offices

Headquarters	Asia Pacific Headquarters - Singapore 456 Alexandra Road #13-01/02 Fragrance Empire Building Singapore 119962 Singapore Tel: +65 6468 2255 Fax: +65 6223 9922
Australia	Sydney Office Level 6, 171 Clarence Street Sydney 2000 Australia Tel: +61 2 8295 9000 Fax: +61 2 8295 9101
	Melbourne Office Suite E, level 6 606 St Kilda Road Melbourne 3004 Australia Tel: +61 2 8295 9000 Fax: +61 2 8295 9101
	Perth Office Level 14, 216 St Georges Tce Perth , WA 6000 Australia Tel: +61 2 8295 9000 Fax: +61 2 8295 9101
China	Shanghai Office Garden Square, Room 503 No.968 Bei Jing West Road, Jing'an District Shanghai 200041 China Tel: +86 21 3856 4197
	Beijing Office Taikang Finance Tower Suite 1-15-12, #38 East-Third-Ring North Road, Beijing 100026 China Tel: +86 10 8587 9900 Fax: +86 10 8587 9776
	Guangzhou Office Unit A919, China Shine Plaza No. 3-15 Linhe Road West, Tianhe District Guangzhou 510610 China Tel: +86 20 2202 8090 Fax: +86 20 2202 8099
Hong Kong	Hong Kong Office Unit 1701, 17/F Soundwill Plaza II-Midtown, 1-29 Tang Lung Street, Causeway Bay Hong Kong S.A.R., China Tel: +852 3002 9719 Fax: +852 2156 8111
India	Bangalore Office RMZ Titanium, No. 135, 1st Floor, Old Airport Road, Kodihalli, Bangalore 560017 India Tel: 0008006103244 Fax: +91 80 3058 3088
	Mumbai Office Level 17, DLH Park, Ramlal Compound, S.V. Road, Near Goreogaon Flyover, Goregaon West Mumbai , MH 400064 India Tel: +91 22 62167028
Japan	Tokyo Office 3F Ark Hills South Tower 1-4-5 Roppongi Minato-Ku 106-0032 Japan Tel: +81 3 6757 4800 Fax: +81 3 6426 5360
	Osaka Office K709 7F Knowledge Capital Grand Front Osaka 3-1 Ofukacho, Kita-Ku, Osaka 530-0011 Japan Tel: +81 6 6136 3489
Malaysia	Malaysia Office Lot W08-C2, 8th Floor, West Block, Wisma Golden Eagle Realty 142-C Jalan Ampang Kuala Lumpur 50450 Malaysia Tel: +603 2168 8810 Fax: +603 2168 5587
Philippines	Philippines Office 2251 Chino Roces Avenue 11th Floor Makati 1231 Philippines Tel: +63 2395 3341
Singapore	Asia Pacific Headquarters – Singapore 456 Alexandra Road #13-01/02 Fragrance Empire Building 119962 Singapore Tel: +65 6468 2255 Fax: +65 6223 9922
South Korea	South Korea Office Gukjegeumyung-ro 8 gil, Yeongdeungpo-gu 4F, NH Capital Bldg 27-8, Seoul 07332 South Korea Tel: 0808805919 Fax: +82 2 2125 5050

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