Enterprise Collaboration

Americas | EMEA | APAC

 

EMEA Enterprise Collaboration Contact Information

EMEA Immediate Technical Support

UK: 0330 606 8606

Outside UK: +44 (0) 330 606 8606

Email: EUHelpdesk@west.com

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Video Conferencing

EMEA Video Conferencing Support: +44 (0) 330 606 8 606

Blue Jeans Network Support by Country

Belgium Brussels +32 (0) 24017039
Denmark Copenhagen +45 32 71 49 60
Finland Helsinki +358 9 2311 4170
Germany Frankfurt +49 (0) 69 222 220 434
Italy Milan +39 02 360 08 153
Spain Madrid +34 (0) 914146268
Sweden Stockholm +46 (0) 8 566 18 451
United Kingdom   +44 (0) 844 571 896


Web Conferencing

For support on web products including InterCall Unified Meeting, Cisco WebEx, Adobe Connect and Live Meeting please contact us on the numbers below. 24/7 Support in English. Local language support available during standard local business hours.

Web Conferencing Support
Email: websupportEMEA@west.com

Microsoft Skype for Business
Tel: +44 (0)1452 322908
Email: ucsupportEMEA@west.com

Web Conferencing Support by Country
If your country is not in this list, please contact the EMEA Immediate Technical Support number at the top of this page.

Belgium Brussels +32 (0) 27897454
Denmark Copenhagen +45 32 72 7511
Finland Helsinki +358 9 2319 5189
Germany Frankfurt +49 (0) 69 222 233 965
Italy Milan +39 3 02 360 03 705
Poland   +48 223071820
Sweden Stockholm +46 (0) 8 506 35 727
United Kingdom   +44 (0) 330 606 8606

Contact Centers

Support Services
www.westuc.com/support/portal

UK: 0871 426 0055
Intl: +44 116 229 2701
MNSupport@west.com

Account, billing & reservations

General Inquiries: +44 (0)330 606 8 606

Customer service: csEMEA@west.com

Billing: billingEMEA@west.com

Reservations: resvEMEA@west.com

Operator Assisted Conferencing & Event Reservations
0330 606 8606

Customer Service & Reservations by Country
If your country is not in this list, please contact the general EMEA numbers listed above.

West UC (UK) 0330 606 8 606
Legal Connect (UK) 0330 606 8 620
Wholesale (UK) 0330 606 8 621
Belgium +32 (0) 27897454
Denmark +45 32 72 75 11
Finland +358 9 2319 5189
France +33 (0) 1 70 70 07 71
Germany +49 (0) 69 222 233 965
Italy +39 02 360 03 705
Netherlands +31 (0) 207139286
Spain +34 (0) 914143662
Sweden +46 (0) 8 506 35 727
Switzerland

 

+41 (0) 445803427

Sales

Partner Programs

Wholesale & Private Label Resellers
Email:emeawholesale@west.com
Tel: +44 (0) 330 606 8 621

Business Partners and Agents
Email: emeawholesale@west.com

Sales Contacts by Country
If your country is not in this list, please contact the general EMEA numbers listed above.

Belgium / Luxembourg
+32 (0) 27897454
The Netherlands
+31 (0) 207139286
Denmark
+45 32 72 75 11
Finland +358 9 2319 5189
France
+33 (0) 1 70 70 07 71
Germany
+49 (0)69 427 237 500
Italy
+39 02 360 03 705
Norway
+47 21 03 37 06
Spain
+34 (0) 914143662
Sweden
+46 (0) 8 506 35 727
Switzerland
+41 (0) 445803427
United Kingdom
+44 (0)330 606 8 567

General contact & offices

United Kingdom

Headquarters
Unit 1, Saw Mills End
Barnwood, Gloucester
GL4 3DL
United Kingdom
Tel: +44 (0) 330 606 8 606
Email: conferencingEMEA@west.com
International: +44 (0) 330 606 8 606

 

Sales Office
5 Arlington Square,
Downshire Way,
Bracknell, Berkshire
RG12 1WA
United Kingdom
Tel: +44 (0) 203 194 7001
Fax: +44 (0) 1344 309 101
Email: conferencingEMEA@west.com

Belgium/Luxembourg

Belgium/Luxembourg Office
Ikaroslaan 19, 1930 Zaventem
Zaventem 1930 Belgium
Tel: +32 (0)2 404 88 00
Fax: + 32 (0) 2 404 88 15
Email: conferencingEMEA@west.com
Customer Service: +32 (0) 27897454

Denmark

Denmark Office
Strandvejen 100,
Hellerup 2900
Denmark
Tel: +45 36 91 02 01
Fax: +45 36 91 02 10
General Contact: Tel: +45 32 72 75 11

Finland

Tel: +358 9 2319 5189
Tel: +358 9 2310 1100

France

France Office
4 Rue Charras,
Paris 75009 France
Tel: +33 (0) 1 70 70 07 71

Germany

Germany Office
Lyoner Straße 12,
Frankfurt am Main
60528 Germany
Tel: +49 (0) 69 427 237 500
Customer Services: +49 (0)69 222 233 965

Italy

Tel: +39 02 360 03 705

The Netherlands

WTC Building
P.J. Oudweg 4
Almere 1314 CH
Netherlands
Tel: +31 (0) 20 713 92 86

Spain

Spain Office
Carretera de Fuencarral a Alcobendas 14C
Bajo C E-28049
Spain
Tel: +34 (0) 91 414 36 62
Fax: +34 91 302 43 57

Sweden

Sweden Office
Wallingatan 12
Stockholm 111 60
Sweden
Tel: +46 (0)8 562 10 200
Fax: +46 (0)8 562 10 210
General Contact Tel: +46 (0) 8 506 35 727

Switzerland

Tel: +41 (0) 445803427

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