Digital Conversations powered by AI
Mosaic allows for your consumers to dynamically automate conversations with your brand leveraging intelligent virtual assistants.
Any Size, Any Market
Enterprise-grade performance backed by industry expertise, regardless of industry or company size.
Professional & Managed Services
- Helping you deploy automation across all channels with our managed orchestration of cloud applications and solutions, backed by proven outcomes.
- Collaborative & consultative enablement services leveraging your experts or ours.
- Unique focus on business outcomes backed by continual improvement.
- Optional success management with monthly recommendations and program enhancements.
30 years' experience delivering CX business outcomes to the Fortune 1000
Mosaic delivers orchestration with our experts or on your own
Market Leading Customer Experiences
- Strong vertical expertise in finance, insurance, healthcare, pharmacy, travel & hospitality, retail, communications & entertainment, utilities, and telecommunications
- CX virtual assistant evaluation & consulting, application development, and ongoing lifecycle management services
By the Numbers:
interactions with customers across Intrado applications
payments processed yearly with Intrado Intelligent Virtual Assistants
1 in 5
consumers in North America interact with our platform every year