Whitepaper
Survey Finds Meeting Fatigue a Myth
It’s no secret that work meetings have been deemed the enemy of productivity.
Comprehensive Microsoft Teams App
Microsoft Teams video conferencing and collaboration lets you meet, chat, call and work with other Microsoft Teams users, available in easy-to-use mobile and desktop apps.
Microsoft Teams + Intrado
Get the industry-leading features of Microsoft Teams meetings, chat, app integrations, working document sharing and more, supported by a gold-level Microsoft Cloud Solution Provider and our Microsoft-certified engineers.
Collaborate on Files and Calendars
Access, share and coauthor files in real-time. Stay organized by keeping notes, documents and your calendar in one place, transforming your workplace to empower cloud-based remote work.
Add Hoot Connect to Call and Meet
Call anyone from Microsoft Teams with Intrado’s proprietary SIP Trunking solution, Hoot Connect. And let attendees join Microsoft Teams meetings from video conferencing devices, web browsers or third-party collaboration apps with Hoot Connect Video.
Hoot ConnectDevices for Your Workplace
In addition to offering Microsoft apps and world-class support, Intrado can also supply your offices and conference rooms with Teams-certified devices like phones, headsets, conference speakers and large-screen video devices, including the Surface Hub 2S.
Full Set of Microsoft Solutions
Use Microsoft solutions to talk to coworkers, partners, customers and prospects, all backed by lifetime support and optimization by Intrado. View our full Microsoft stack and build a complete unified communication set.
Microsoft Stack
Get the Full Microsoft Experience
We also license Microsoft 365 with options to upgrade to Windows 10 and add on a Microsoft calling plan. It’s all backed by Intrado’s 20+ years of experience supporting enterprise collaboration.
Microsoft 365Contact Center for Microsoft Users
Design your customer experience with Hoot Contact, an easy-to-use, self-managed contact center solution hosted in Microsoft Azure and able to work with Microsoft Teams.
Hoot Contact
All-in-One Unified Communication
Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.
Discover UCaaS
Learn More about Microsoft Teams
Get one-on-one, personalized advice about Microsoft Teams from one of our experts to see the product for yourself.
Talk to an Expert
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Intrado Mosaic: Enabling a Modern AI-Driven Customer Experience
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3 Key Marketing Strategies for Your Contact Center
While brand messaging and audience reach have long been extremely important for most marketers, the arrival of digital and mobile communication has resulted in many marketers taking a closer look a
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5 Annoying Conference Call Mistakes to Avoid
Business professionals today spend a lot of time on conference calls and in virtual meetings–statistics from a few years back estimate that 11 Million meetings take place every day in the U.S.
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What Does Contact Center Agent Do?
Contact center agents are customer service or sales professionals that handle phone calls, emails, live chat messages, SMS texts, and support tickets for companies.
Case Study
Christian Aid Case Study
Christian Aid is a global charity with over 70 years’ experience of working in partnership with local communities to expose poverty throughout the world and help in prac
7 Factors to Determine the Success of your Cloud Voice Strategy
Analysts have been predicting a significant rise in cloud communications for many years now, with some estimates predicting market growth from
Blog
Five Steps for IT Leaders to Prioritize Security
The overnight transition to remote work environments has exposed many companies to new security risks.
Blog
Hoot Meetings Security
Earlier this year, work life and home life collided when the world shifted to a primarily remote work model.
Whitepaper
Hoot Meetings Security Whitepaper
As organizations unlock the true potential of meeting over the web they need to be confident that their content and information is protected.
Case Study
EUROCONTROL Case Study
EUROCONTROL is a pan-European, civil-military organization dedicated to supporting European aviation and committed to the European Union’s vision for a Single European S
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Introducing Hoot Meetings
Ready for better video collaboration?
Case Study
Abzena Case Study
Abzena is a leading Global Partner Research Organization providing the most complete set of solutions in integrated early discovery to mid-phase biotherapeutic and bioconjugation dru
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How to Master Remote Team Working with Microsoft
The way we live and work have been changed dramatically by the COVID-19 pandemic. With organizations now focused on how to empower teams as remote working becomes a way of life.
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Meeting the Unified Communications Needs of Midsize Businesses
Midsize companies face unique challenges when it comes to addressing employee and customer communications needs.
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Catapulted Into the Future of Work: How to Plan for the Long-Term
The recent pandemic catapulted all of us into the future of work. But what key trends are emerging and how can businesses turn these to their advantage?
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Planning for Productive & Secure Remote Work with Cisco
Monday, July 16, 2020 By Marcus Schmidt, VP Product Management, Intrado Chris Franke, VP Global Solutions Strategy, Intrado
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Applying 3 CX and UX Lessons Learned During a Pandemic
As a technology company operating with locations across the globe, remote work is embedded in Intrado’s DNA, and we’ve been at the forefront helping customers in other industries make the transitio
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Key Steps to Secure Remote Working
As lockdown restrictions begin to ease across the globe, how can organizations prepare for a future where home working is likely to become the norm for many?
Blog
Intrado – Actively engaged and ready to serve
As concerns related to coronavirus, or COVID-19, grow globally, Intrado remains focused on the health and safety of our teams as well as the importance of delivering the solutions our clients will