Craft Your Customer Experience
Blend channels and use skill-based routing to empower agents to deliver your CX vision via phone, chat or email for both outbound and inbound contact center needs.
Microsoft + Intrado
Natively run on Microsoft® Azure and able to work with Microsoft Teams, enjoy fast, reliable service from a well-known brand plus ongoing support and development from our Microsoft-certified engineers.
Deploy in weeks to support new business demands or replace end-of-life technology, whereas more complicated CCaaS solutions take months to deploy.
Right Features, Right Cost
Stop paying for features you don’t use. But unlike other small business contact center solutions, keep the same 24/7, personalized customer support.
Self-Managed Contact Center
Modify campaigns and contact flows with a simple, intuitive, self-service interface that puts managers in control, whether it’s for a small business contact center or a simple help desk for a large enterprise.
Even More to Hoot About
Go beyond contact center and free up the way you communicate with coworkers, partners and prospects, too. Check out the full Hoot stack and build a complete unified communication set.Hoot Stack
Hosted in Azure, Hoot Contact is a great choice of contact center for current Microsoft Teams users. See our other Microsoft solutions and discover how Intrado makes these world-class solutions even better.Microsoft Stack
All-in-One Unified Communication
Communication solutions work better together. Consider an all-in-one communication suite to simplify your business with a single provider for calling, collaboration and contact center.Discover UCaaS