Improving the Patient Experience

Improving the Patient Experience

One way Health IT Executives are improving the patient experience is by fully leveraging an automated patient engagement platform to connect with patients throughout the care journey, delivering the right message at the right time. Plus, by offering self-scheduling via patient-preferred SMS, healthcare providers are seeing fewer no-shows, closing more referrals, and benefitting from higher care plan compliance.

Deep EHR Integration

Designed to maximize your EHR investment, HouseCalls Pro automates engagement, writing from and back to your single source of truth. Automatically deploy patient-preferred SMS, phone, or email to maintain full schedules, reduce bad prep and keep patients invested in their care. 

Deep EHR Integration
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Easy to Customize and Expand

Do more with HouseCalls Pro! First, launch closed-loop appointment management. Add patient recalls, referrals, and procedure instructions and follow-up. Then, expand to automate surgery updates, specialty communications for GI treatment, NPO, and others. Plus, take advantage of broadcast communications, payment notifications, and more.

Available on AppOrchard

What do 500 Intrado customers using Epic know that you don’t? They know that Intrado’s solutions automatically connect them with patients at the right time to improve patient experience, reduce manual engagement tasks, and stop revenue leakage. Ask us about integration with MyChart, OpTime, and more. 

Epic, MyChart, OpTime, and AppOrchard are trademarks of Epic Systems Corporation.

HouseCalls Pro Available on AppOrchard

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Resources and Trends

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Health IT Leaders Reveal Patient Engagement Priorities

Intrado partners with more than 10,000 healthcare organizations, which places

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In the News: American Hospital Association

The digital landscape is evolving, and patients expect hospitals and health s

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In the News: HIStalk

With hospitals and health systems facing continued staffing and supply shorta

Creating an effective Vaccination Reminder Program

Creating an Effective Vaccine Reminder Program

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Ways to improve patient recall

Five Ways to Improve Patient Recall

Leaving it up to patients to adhere to treatment guidelines or be proactive w

Bringing Patient Back To Preventive Care

Bringing Patients Back to Preventive Care

Given that few patients are compliant with preventive care screenings and pro

Introducing HouseCalls Pro-Hero

Introducing HouseCalls Pro

Manual patient engagement can be overwhelming, negativel

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Engaging Patients for Respiratory Health Screening and Treatment

Now’s the time to start thinking about respiratory healt

Mastering Wellness Campaigns with HouseCalls Pro and EPIC EHR-Image

Mastering Wellness Campaigns with HouseCalls Pro for Epic

Watch Mastering Wellness Campaigns with HouseCalls Pro,

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How to Call Patients for Recall

Patients may be more inspired to focus on their health during this time of ye

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Foundations for Improving Patient Experience

A positive patient experience is an integral component of health care quality

5 Tips for Successfully Recalling Patients

5 Tips for Successfully Recalling Patients

One of the biggest challenges for healthcare organizations is managing patien

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Automated SMS Patient Engagement: Healthcare’s New GPS

Following a rebound from halted in-person care, screenings and elective surge

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4 Step Recall for Colorectal Cancer Screening

During COVID-19, travel restrictions and social distancing guidelines deterre

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COVID-19 Vaccine Outreach for Adults and Children

Automated communications are an effective and low-cost solution to educate pa

2022 Healthcare Operations will Double Down on Digital

2022 Healthcare Operations will Double Down on Digital

As we continue to reflect on our experience at MGMA’s MPE21 event in San Dieg

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In the News: Reaching Patients for COVID-19 Booster Shots

According to recent recommendations from the CDC1, “anyone who is

SMS Patient Engagement Increases Flu Shot Uptake

SMS Patient Engagement Strategies Increase Flu Shot Uptake

As healthcare teams continue to navigate the COVID-19 pandemic, there is an i

Boost Patient Access Among Diverse Populations Using SMS

Boost Patient Access Among Diverse Populations Using SMS

In order to help patients access care, healthcare organizations must have a n

Hot Topic at AppOrchard 2021 Conference

Hot Topic at AppOrchard 2021 Conference

AppOrchard 2021 looks to be a strong return to in-person events this Fall.

SMS Patient Reminders Improve Vaccine Uptake

SMS Patient Reminders Improve Vaccine Uptake

According to McKinsey Healthcare Research & Quality, “25-35% of patient v

Referral Management Featuring Froedtert Health

Referral Management Featuring Froedtert Health

Health systems, nationwide, are seeking ways to minimize revenue leakage.

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Improve Your Pre-Procedure Patient Communications

Some gastroenterologists perform as many as 12 colonoscopies a day, making th

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Confluence Health uses SMS for Self-Scheduling COVID-19 Vaccinations

When the COVID-19 vaccinations were made available, early in 2021, the operat

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5 Ways Broadcast Boosts Patient Communication

Health systems and physician practices are looking to easily engage patients

embedded versus integrated patient engagement solutions

Embedded vs. Integrated Patient Engagement Solutions

Within the patient engagement landscape, not all solutions are equal.

level-up your automated patient engagement

Level-Up Your Automated Engagement

According to recent survey by CHIME and a leading IT co

3 Steps to Prevent Healthcare Smishing Attacks

3 Steps Boost SMS Security in Healthcare

Many of us are familiar with email phishing scams.

Getting Patients Back on Track to Wellness and Preventative Care

Getting Patients Back on Track: Wellness Visits & Preventative Care

In part one of this two part series, The Value of Timel

Improving Vaccination Rates with Education and Scheduling

Improve Vaccine Uptake with Education and Scheduling

Healthcare KLAS First Look 100% of Customers Would Buy HouseCalls Pro Again

KLAS First Look: 100% of Customers Would Buy Again

The Healthcare patient engagement technology space is a crowded one.

The Value of Timely Preventative Wellness

The Value of Preventative Care and Wellness Visits