Decrease No-Shows. Improve Patient Experience.
Provide closed-loop appointment reminders that allow patients to confirm, cancel or even reschedule their appointments directly to the EHR. Reduce manual phone calls and burden on staff and patients. Automatically follow-up with no-shows.
Intrado HouseCalls helps you empower patients by keeping them in the know about everything they need to schedule, manage, and prepare for appointments.
Allow patients to confirm, cancel and even reschedule directly in your EHR. Honor appointment profiles and templates in the EHR.
Automatically engage patient no-shows - allow them to self-reschedule their visit. Capture the reason for the no-show.
Customize message by visit type, department, or location. Modify messages independently in the patient's preferred language.
Make patients aware of how to prepare for their appointment from new protocols to location changes and prep reminders.