Decrease No-Shows. Improve the Patient Experience.
Provide closed-loop appointment reminders that allow patients to confirm, cancel or even reschedule their appointments directly to the EHR. Reduce manual phone calls and burden on staff and patients. Plus, automatically follow-up with no-shows.
Intrado HouseCalls helps you empower patients by keeping them in the know about everything they need to schedule, manage, and prepare for appointments.
Allow patients to confirm, cancel and even reschedule directly in your EHR. Honor appointment profiles and templates in the EHR.
Automatically engage patient no-shows, capturing the reason for the no-show and allowing patients to self-reschedule their visit.
Customize message by visit type, department, or location and modify messages to deliver in the patient's preferred language.
Make patients aware of how to prepare for their appointment. Educate patients on new protocols, and share information like location changes and prep reminders.