Why HouseCalls Pro for Epic Users?
Deep integration with Epic means you can read from and write back status and updates to Epic. Allow patients to self-schedule, and deliver education and reminders to improve patient experience, improve care plan adherence, keep schedules full, and plug revenue leaks.
Automate Event-Based Triggers
HouseCalls Pro Gateway allows Epic users to leverage Cadence, MyChart and OpTime to deliver timely patient information and updates in the patient's preferred communication channel - text, email, and phone.
Communicate Throughout the Care Journey
“Adopting HouseCalls Pro has endeared us to our operations and executive teams. ACPNY has implemented a variety of automated workflows, including reminders with patient-self scheduling and pre-procedure notifications for colonoscopies to reduce bad prep. We also love the self-service capability and on-demand broadcast messaging.”
- Venus Jones | Director, Revenue Cycle Systems | AdvantageCare Physicians
HouseCalls Pro for Epic is a Win, Win, Win
Improve the Patient Experience
Proactively engaging patients at appropriate times, with the right actionable information, and giving them the ability to self-serve for appointment scheduling, rescheduling not only enhances the patient experience but can reduce gaps in care.
Reduce Operational Burden
Driven from data in Epic, automated outreach allows you to share information and encourages patients to book appointments for gaps in care directly via SMS, reducing the burden of manual calling. Staff continues to work within Epic.
Increase Volumes & Revenue
Enterprise-platform with workflows and communications customizable by visit type, location and department. Cost-effective, personalized communications at scale improve care, patient experience, and increase revenue while lowering operational burden.
Patient Engagement Use Cases
Automated Appointment Reminders
Send actionable, closed-loop appointment reminders to patients that update in the EHR in real-time.Learn More
Automate patient outreach for preventative and acute care, reduce care gaps, and improve quality metrics.Learn More
Pre and Post Procedure Engagement
Deliver pre and post procedure instructions to reduce bad prep and last minute cancellations, and to lower readmissions.Learn More
Automate outreach and scheduling of referrals, lower call center work and reduce revenue leakage.Learn More
On-Demand Broadcast and Live Chat
Communicate at-scale to groups of patients to share information or engage patients one-on-one.Learn More
Connect with patients to educate, offer and schedule vaccine services during critical response and as part of the regular care journey.Learn More