Patient Engagement for FQHCs and CHCs
For 30 years, Intrado has helped healthcare organizations create a true connection with patients that results in action. Reach diverse patients, at scale, in more than 100 languages to improve care plan adherence and to help achieve individual and community health goals.
Engage Throughout the Care Journey
Using real-time EHR integration, easily engage patients for scheduling, appointment reminders, education, preventative care and screening outreach, referrals, pre-procedure and post-procedure instructions, SMS live connect to phone, chat and more.
Automating Engagement is a Win, Win, Win for FQHCs, their Staff and Patients
A Better Patient Experience
Patients take action when they understand why care is important. Automate personalized messaging at regular intervals to promote care continuity and make it easy to schedule appointments.
Reduce Operational Burden
Reach more patients, more efficiently by automating, actionable communications in the patient’s preferred language and channel.
Enhance Care & Volumes
Educate patients, increase visit volume, keep schedules full, and plug no-show and referral leaks to serve more patients.
Patient Engagement Use Cases
Automated Appointment Reminders
Send actionable, closed-loop appointment reminders to patients that update in the EHR in real-time.Learn More
Automate patient outreach for preventative and acute care, reduce care gaps, and improve quality metrics.Learn More
Pre and Post Procedure Engagement
Deliver pre and post procedure instructions to reduce bad prep and last minute cancellations, and to lower readmissions.Learn More
Automate outreach and scheduling of referrals, lower call center work and reduce revenue leakage.Learn More
On-Demand Broadcast and Live Chat
Communicate at-scale to groups of patients to share information or engage patients one-on-one.Learn More
Connect with patients to educate, offer and schedule vaccine services during critical response and as part of the regular care journey.Learn More