Communicate at Scale. Enhance Staff Productivity.
Deliver patient communications on the fly and react to ever-changing care delivery needs. Use SMS and automated calls to reach specific patient groups or all patients at once. Keep patients informed, enhance engagement, and reduce inbound calls; be it for COVID-19 vaccination updates or clinic closures due to weather.
Intrado HouseCalls On-Demand Messaging enables convenient and automated patient communications in the right channel for reaching the right patients, whether it’s one-on-one or across entire populations.
Use mass communication via SMS or phone calls for information sharing, campaigns, or notifications — like clinic closures due to weather.
One-on-One Live Chat
Employ SMS-based live chat initiated by staff or patients, using a channel already increasingly preferred by most individuals.
Create, preview, and send personalized messages in minutes.
Send messages directly from the EHR user interface and look-up patients, generate lists, and save conversations for future review.