Why We Do What We Do

We are designers, engineers and technicians who are passionate about creating technology that helps our customers. And, at the end of the day, we are patients, too. We combine our understanding of the rigors of business and the importance of the patient experience to make the communication process easier for everyone. 

30 Years Serving Healthcare
Quote from Vik Krishnan, General manager

Improving Communication for Patients, Staff and Health Systems

The Healthcare team supports more than 10,000 healthcare provider organizations, helping customers communicate with patients at the right time and in the most effective communication channels to improve the customer experience and enhance care – all with less burden on the staff.

Our History

Whether you’ve known us as TeleVox, West or Intrado, for 30 years we’ve helped healthcare organizations communicate with patients to build trust, preserve care continuity, and enhance the patient experience - before, during, after, and between visits.

30 Years supporting healthcare


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