In the News: HIStalk Interviews Intrado's Vik Krishnan
In his interview with HIStalk, Intrado Digital Workflows General Manager, Vik
With AI chatbots, you can automate repetitive conversations with patients, like appointment check-ins, giving directions, hours of operation, and more. Configure exit points so when the patient needs to be connected to a live agent, they can easily and efficiently. Do all this without downloads or logins - keeping patient satisfaction high.
Intrado HouseCalls gives you new avenues to optimize patient engagement across all types of physical and virtual care settings.
Use AI chatbots to answer FAQs and collect information from patients without staff interaction.
Give patients and staff tools to communicate quickly and securely. Easily assign conversations if escalation is required.
Enable check-in and pre-screening from the patient’s smartphone. Forms can be built and sent digitally.
Implement secure video conferencing to reach new patients, allowing them to join from any mobile device without downloads.