Delighted Patients & Healthcare Teams
Integration with your EHR means patient communications are captured within your single source of truth. Plus, you can connect on a personal level by selecting from more than 100 languages and delivering the messages via the patient’s preferred communication channel. Encourage patients to take action and improve the patient experience. Increase volume, keeping schedules full and plugging revenue leaks. And all while reducing burden on the staff.
#1 EHR-integrated Patient Engagement Platform
Over the course of 30 years, more than 10,000 healthcare customers have come to trust Intrado with their automated patient engagement activities. Integrated with leading EHRs, HouseCalls Pro is the engine that connects healthcare organizations with their patients throughout the care journey via automated SMS and voice.
HouseCalls Pro Integration with Your EHR is a Win, Win, Win
Improved Patient Experience
Patient data is centralized and secure, and real-time SMS communication allows patients to easily engage their health provider to ask questions or schedule an appointment.
Reduced Operational Burden
EHR tethered, automated outreach encourages patients to book appointments directly via SMS, reducing the burden of manual calling and follow-ups.
Unified Patient Engagement Activities
Launch from, and write back to, the EHR, to keep patients and providers connected - helping close gaps in care and stop revenue leaks.
Patient Engagement Use Cases
Automated Appointment Reminders
Send actionable, closed-loop appointment reminders to patients that update in the EHR in real-time.Learn More
Automate patient outreach for preventative and acute care, reduce care gaps, and improve quality metrics.Learn More
Pre and Post Procedure Engagement
Deliver pre and post procedure instructions to reduce bad prep and last minute cancellations, and to lower readmissions.Learn More
Automate outreach and scheduling of referrals, lower call center work and reduce revenue leakage.Learn More
On-Demand Broadcast and Live Chat
Communicate at-scale to groups of patients to share information or engage patients one-on-one.Learn More
Connect with patients to educate, offer and schedule vaccine services during critical response and as part of the regular care journey.Learn More