#1 Patient Engagement Platform

#1 Patient Engagement Platform

What do 500 Epic customers and over 2,000 health systems know that you don’t? They know that Intrado patient engagement solutions automatically connect them with patients at the right time to improve patient experience and care, decrease the number of no-shows, close referrals, improve care plan adherence, and boost revenue – all with less operational burden on their staff. 

Maintain Your Single Source of Truth

Using the industry’s deepest, real-time EHR integration, the HouseCalls Pro platform writes from and back to your EHR for seamless messaging and closed-system data exchange. Automatically contact patients by phone, email, and via patient-preferred SMS to maintain full schedules and keep patients invested in their care journey. 

Most Health IT Execs wan to have the EHR as Single Source of Truth
Kettering endorsement

Easy to Configure, Customize and Extend

Workflows and actions can be customized by visit type, department, and location. The platform is extensible, allowing you to develop workflows based on your healthcare organization’s needs. Start with closed-loop appointment management. Add recalls for preventative care and screenings, referrals, pre-procedure and post-procedure instructions, and specialty needs like vaccine protocol and NPO instructions. Expand to payment balance notifications, surgery updates, broadcast communications and much more.


Automating Engagement is a Win, Win, Win for Health Systems


Delightful Patient Experience

Help patients conveniently connect throughout the care journey using preferred SMS communications.


Reduce Operational Burden

Automate outreach using SMS, calls, emails from your EHR to reduce the burden of manual calling and follow-ups.


Improve Outcomes + Boost Revenue

Encourage patients to prioritize care, achieve community health goals, increase visit volumes, and plug revenue leaks.

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