#1 Digital Patient Engagement Platform for Physician Practices
More than 10,000 healthcare clients are using Intrado’s patient engagement platform to automatically connect with patients at the right time to reduce no-shows, close referrals, improve care plan adherence, and boost revenue.
Automatically Engage Throughout the Care Journey
Using real-time EHR integration, HouseCalls Pro makes connecting with patients easy, including via patient-preferred SMS: scheduling, appointment reminders, information and education, recalls for preventative care and screenings, referrals, pre-procedure and post-procedure instructions, payment reminders, patient surveys, SMS live connect to phone, chat and more. What challenges will patient engagement help you solve?
Significantly Reduce Operational Burden
“I was amazed by the response! We efficiently and rapidly reached out to 6,000 patients, allowing them to self-schedule, significantly reducing call center staff burden, and we only had 1% no-show rate from those that scheduled.”
- Nathanael Kempff, Integration Architect at Confluence Health
Automating Engagement is a Win, Win, Win for Physician Practices
Improve Patient Experience
Help patients easily schedule appointments and conveniently receive the information they need to be successful on their health journey.
Reduce Operational Burden
Have more face time with patients by replacing time-consuming manual phone calling and follow-ups with automated, personalized communication.
Plug Revenue Leaks
Connect with patients regularly to improve the patient experience, keep schedules full, and plug no-show, recall, and referral leaks.
Patient Engagement Use Cases
Automated Appointment Reminders
Send actionable, closed-loop appointment reminders to patients that update in the EHR in real-time.Learn More
Automate patient outreach for preventative and acute care, reduce care gaps, and improve quality metrics.Learn More
Pre and Post Procedure Engagement
Deliver pre and post procedure instructions to reduce bad prep and last minute cancellations, and to lower readmissions.Learn More
Automate outreach and scheduling of referrals, lower call center work and reduce revenue leakage.Learn More
On-Demand Broadcast and Live Chat
Communicate at-scale to groups of patients to share information or engage patients one-on-one.Learn More
Connect with patients to educate, offer and schedule vaccine services during critical response and as part of the regular care journey.Learn More