Automated SMS Patient Engagement: Healthcare’s New GPS
Following a rebound from halted in-person care, screenings and elective surge
Engage patients in their care journey with personalized, actionable communication at scale. Communicate in patient’s preferred method and language with two-way SMS, automated voice calls, or email. Customize workflows and messages by visit type, location, department. Deep integration with the EHR enables closed-loop workflows, staff continuing to work within the EHR, and zero friction adoption.
Providing a great patient experience is more than just what happens in the office.
Closed-loop workflows that require patient input automatically updating to the EHR. Appointments, care gaps, pre and post procedures.
Broadcast information to patient groups, or use two-way live chat for one-on-one staff to patient communication.
Use existing templates, workflows, and reporting with deep integration to EHR’s. Reduce the need for staff training.
Adapt workflows to your requirements, modify messages, and communicate via two-way SMS, voice IVR, or emails - in various languages.