Intelligent Workstation Future-Proofs Your PSAP
Empower your call takers and future-proof your PSAP with Power 911 - a rich user experience that provides an on-screen command of both landline and wireless 911 calls in a variety of telephony environments. This intelligent information display empowers your call takers in an integrated i3-compliant environment providing both scalability and customizations.
VIPER and Power 911 in One Package
Call takers need resources that help them effectively and rapidly respond to each and every 911 request for assistance. With VIPER and Power 911, enhanced features and built-in tools empower agents to streamline 911 call handling operations. Learn more about special features such as automatic callback distribution (ACD) and "Exclusive Hold".
Seeing IS Believing
There is no need to be intimidated by the complexities of 911 call management. The world-class duo of VIPER and Power 911 is easy to install, configure and maintain, creating greater cost savings and operational flexibility in your PSAP. Let us show you how it works – sign up for your free demo today!TALK TO AN EXPERT
Call takers trust VIPER to give them the ability to effectively and rapidly respond to each and every caller, as well as provide essential situational and location information to first responders.
VPN Laptop for VIPER® and Power 911
When circumstances dictate that public safety answering points need to operate away from their physical emergency communications center, rest assured that Intrado provides the remote access and laptop support you need with VPN Laptop, VIPER, and Power 911.
Features and Benefits...
VIPER’s integrated set of "Power Tools” optimize PSAP resources.
Enhanced features empower agents with built-in tools to streamline 911 call handling operations.
TXT29-1-1 offers several industry-standard texting solutions and our own Text Control Center.
Identify, prevent and minimize exposure to cybersecurity risks and vulnerabilities.
24 Hour Support
24x7 support by skilled technical expert keep your systems functioning optimally
Call Handling By The Numbers
of 911 innovation and leadership.
VIPER® call-handling positions in over 2,500 PSAPs
Next-gen PSAPs deployed.