Intelligent Workstation Future-Proofs Your PSAP

Empower your call takers and future-proof your PSAP with Power 911 - a rich user experience that provides an on-screen command of both landline and wireless 911 calls in a variety of telephony environments. This intelligent information display empowers your call takers in an integrated i3-compliant environment providing both scalability and customizations. 


VIPER and Power 911 in One Package

Call takers need resources that help them effectively and rapidly respond to each and every 911 request for assistance. With VIPER and Power 911, enhanced features and built-in tools empower agents to streamline 911 call handling operations. Learn more about special features such as automatic callback distribution (ACD) and "Exclusive Hold".

Seeing IS Believing

There is no need to be intimidated by the complexities of 911 call management. The world-class duo of VIPER and Power 911 is easy to install, configure and maintain, creating greater cost savings and operational flexibility in your PSAP. Let us show you how it works – sign up for your free demo today!



911 location tracking


Call takers trust VIPER to give them the ability to effectively and rapidly respond to each and every caller, as well as provide essential situational and location information to first responders.

About VIPER 911


VPN Laptop for VIPER® and Power 911

When circumstances dictate that public safety answering points need to operate away from their physical emergency communications center, rest assured that Intrado provides the remote access and laptop support you need with VPN Laptop, VIPER, and Power 911.

View and Download VPN Laptop Factsheet

Safety Services


Call Handling By The Numbers

5 decades

of 911 innovation and leadership.


VIPER® call-handling positions in over 2,500 PSAPs


Next-gen PSAPs deployed.

Are You Ready for A Demo?

Book your demo today, it's free!. If you would prefer to speak to one of our friendly staff members now, please call +1 (877) 262-3775.

Enterprise E911 from a Longtime Leader in 911 Technology