Professional Services for the Cloud
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Transforming your cloud-based solutions for a personalized experience.

Success at Every Step

3.2 billion engagements delivered annually

Talk to an Expert

To build an industry-leading customer experience (CX), you need more than the latest technology and good intentions. You need to understand the best way to serve each customer and predict how expectations will change in days ahead.

That's what Intrado consultants do every day. Our team members don't watch how the world's biggest companies approach customer experience. They drive the conversation, and they can do the same for your business.

Contact us to get a CX expert in your corner.

Brian Bremer
Solution Specialist
Messaging, Pharmacy

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Graeme Dean
Solution Specialist
Virtual Assistants

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Corey Erkes
Account Manager
Cable/Satellite

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Andrea Greco
Account Manager
Healthcare, Insurance

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Mike Klemme
Product Manager
Contact Center

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Eric Robeson
Account Manager
Finance, Healthcare

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Dave Scheet
Sales Engineer
Solution Design

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Tim Wurth
Dir. of Product Management
CX Portfolio

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Intrado Professional Services at a glance

Increase in Revenues

  • $54 Million in increased revenue from pay-per-view events for a leading satellite TV provider

Increase in Efficiency

  • 20% increase in contact center efficiency for one of the nation’s top airlines

Economic Benefit

  • $750+ Million in economic benefits for a leading cable TV provider over a three-year partnership

Interested in learning more?

Let us know how we can help.