Upcoming & On-Demand Webinars from Intrado

On-Demand Share.Solve.Evolve. Webinar: Recognizing National Public Safety Telecommunicators Week 2026

Written by Stefanie West, Senior Marketing Specialist | Apr 1, 2026 8:13:39 PM

Watch our  Share.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government & Regulatory Affairs Manager. This special session brings together industry leaders to share insights, solve pressing challenges, and evolve public safety communications.

In this discussion, we will be recognizing and celebrating the vital work of our nation’s 9-1-1 professionals.

Every day, 9-1-1 professionals serve as the first point of contact in moments of crisis —calmly gathering information, coordinating responses, and saving lives. During National Public Safety Telecommunicators Week, we’re honoring these dedicated professionals with a special conversation focused on their experiences, challenges, and the evolving nature of emergency communications.

What You’ll Learn

  • The evolving role of public safety telecommunicators

  • Real-world challenges and success stories from the field

  • Leadership perspectives from agencies across the country

  • Strategies to support and uplift 9-1-1 professionals

  • How technology and teamwork are shaping the future of emergency response

Panelists: 

  • Jennifer Frates, MS, ENP | Lead Dispatcher, Beaumont (CA) Police Department 

  • Irma Moore, ENP, RPLPolice/Fire Communications Dispatcher, Pleasanton (CA) Police Department

  • Aerica RamosChief Emergency Communications Officer, North Texas Emergency Communications Center, Texas

  • Jade Gabb | Director, Ouachita Parish 9-1-1, Louisiana

Register to watch the recorded webinar on demand!