Self-installed and self-monitored home security solutions are seeing an explosion of growth, outpacing traditional alarm systems thanks to the control, flexibility, and cost savings they offer. But when something goes wrong, like a break-in or fire, your customer needs emergency help fast.
Intrado's Emergency Data Broker connects self-monitored alarm platforms and subscribers directly to 9-1-1. No call centers. No delays. Just the fastest path to help, with critical supplemental data and context to deliver better outcomes.
Emergency Data Broker empowers your subscribers to send a Request for Assistance (RFA) to the right 9-1-1 center with rich context, including video, sensor data, and location information.
Requests are routed to the correct public safety answering point (PSAP) based on the incident location - even when subscribers are away from the premises
Providers voice and text communication between your subscriber and 9-1-1
Conveys sensor data and AVS-01 scoring as well as video, audio, and other available information
Emergency Data Broker helps you deliver premium protection at DIY scale.
Emergencies are routed instantly to the right PSAP
Adds critical context to help responders asses severity and dispatch the right help
Delivers real-time situational awareness directly to first responders
Provides routing location and supplemental data to subscribers without the expense of call centers and monitoring