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A Closer Look at Multimedia Video to 911 Imagine you’ve just been in a crash on the side of a freeway — you're disoriented, unsure of your exact location, and there are no visible landmarks or street signs to guide you. In these situations, the...
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Before flashing lights or wailing sirens, there’s always a voice behind the phone, calm, clear, and ready to help. That voice belongs to a 911 telecommunicator.
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In 2025, the City of Columbus, Ohio, home to nearly 907,000 residents and one of the fastest-growing cities in the Midwest, became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These...
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City of Columbus Enhances NG911
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Longmont, CO - April 24, 2025 –Intrado Life & Safety, Inc. (Intrado), a global leader in emergency communications, in collaboration with the City of Columbus, Ohio, today announced the deployment of Next Generation 911 (NG911) technologies that enhance...
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FCC compliance can feel like threading a legal needle—especially with new Next Generation 911 (NG911) requirements now in effect. As of March 25, 2025, 911 Authorities can request NG911 service, triggering compliance obligations for Originating Service...
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April 17, 2025 - DOVER, Del. –Governor Matthew Meyer joined Secretary Joshua Bushweller, State 911 Administrator Robert Williams, and Dover Emergency Communications Manager Matthew Carey to demonstrate new upgrades to Delaware’s Enhanced 911 (E911)...
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As of Tuesday, March 25, 2025, 911 Authorities could begin to issue Next Generation 911 (NG911) service requests under the FCC's transition order. What is a service request? In short, it’s the formal way a 911 Authority – whether that’s a state-level...
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Intrado is thrilled to bring to market an enhanced user experience to PSAPs across North America. Based on feedback from PSAPs across the USA and Canada, and built to maximize user efficiency, the new ECaTS user experience streamlines the workflows:...
