The DIY home alarm solution market is booming, with over half of households in the U.S already having some form of self-installed and self-monitored security. The growth of DIY home alarm systems can be attributed to the cost savings, flexibility, and control they offer to households. In addition, with crime rates remaining steady, homeowners are increasingly motivated to protect their property, families, and themselves. In today’s fast-paced world, subscribers deserve 24/7 peace of mind. And alerts alone aren’t enough anymore.
That is where Emergency Data Broker comes in.
Emergency Data Broker connects alarm information directly to PSAPs when an emergency occurs. It empowers those in emergencies to send a request for assistance (RFA) to the correct PSAP. From there, critical incident information is shared with first responders, like sensor alerts, video, location, and more. Emergency Data Broker not only helps the person involved in the emergency receive help quicker than ever, but it also helps first responders accurately address the situation with real-time situational awareness.
Emergency Data Broker for DIY home alarm solutions is now available, offering service providers the ability to provide their subscribers with direct connectivity to the 9-1-1 ecosystem. Delivering real-time data to the correct public safety answering point (PSAP), Emergency Data Broker is transforming the emergency response space.
In fact, Emergency Data Broker is already advancing emergency responses for traditional alarm providers. According to Emergency24, Emergency Data Broker is helping to get calls to PSAPs in as little as 15-30 seconds, compared to the industry standard of 2.5 minutes. Reducing dispatch time from minutes to seconds allows for more emergencies to be addressed per minute, and bigger picture: more lives saved.
Imagine a subscriber is traveling and they receive an alert about a break-in at their home from their DIY alarm platform. If they call 9-1-1, they may be routed to a PSAP in their current location, instead of the incident location. How does the subscriber get the help they need—and fast?
Emergency Data Broker solves this problem. When an RFA is sent from the subscriber, it is directed to the right PSAP, even if they are away from the incident location. Video, audio, sensor data, and incident location details are all shared to the telecommunicator’s screen, along with AVS-01 scoring, to help accurately address the emergency. With Emergency Data Broker, the first responder can now have valuable insights into the emergency, such as exactly which door the intruder entered from, what sensors were triggered, and their current location in the home—all in real time.
Subscribers no longer need to worry about emergency services arriving in time, and first responders no longer need to face the risk of entering emergencies unprepared.
Emergency Data Broker provides obvious benefits for subscribers and first responders, but it is equally important to highlight the advantages that DIY home alarm companies receive as well. Emergency Data Broker opens new monetization opportunities for home alarm providers by enabling them to offer enhanced services without the need for additional staffing, overhead, or costly upgrades to current equipment.
DIY home alarm providers can seamlessly integrate Emergency Data Broker into their existing product offerings as a premium subscription service—adding new value to customers while generating more revenue for their company. It's a win for all stakeholders involved.
With Emergency Data Broker, DIY home alarm providers can now go the extra mile to ensure that their subscribers are protected at all times, with connection to all 6,000+ voice-enabled and 4,700+ text-enabled PSAPs across the U.S. and its territories. Emergency Data Broker also provides seamless integration with XML and JSON-based data into a single, simple-to-use API.
In an emergency, every second counts. No more wasting valuable seconds with call transfers or asking to repeat critical incident information. Subscribers are now given the flexibility to send a voice or text RFA, allowing them to engage in back-and-forth communication with 9-1-1, regardless of their location. Because Emergency Data Broker natively connects to the 9-1-1 ecosystem, incident data is correlated and shared directly with telecommunicators. The right data is delivered to the right people, at the right time.
Emergency Data Broker allows you to elevate your DIY alarm offering and differentiate yourself in a competitive market, all while satisfying subscribers' need for 24/7 security. Not only does the Emergency Data Broker give your subscribers the protection they need, but it also allows for additional monetization opportunities without additional staffing or overhead. Built with NG9-1-1 standards in mind, Emergency Data Broker is paving the way for faster and smarter emergency responses.
Your subscribers deserve more than alerts. With Emergency Data Broker, you can deliver it.