Intrado Blog - Transforming Emergency Response

Intrado Wins the 2026 BIG Innovation Award

Written by Stefanie West, Senior Marketing Specialist | Jan 23, 2026 6:22:54 PM

We’re thrilled to announce that Intrado has been honored with the 2026 BIG Innovation Award for Intrado's AI text translation functionality.

This recognition is more than just a milestone; it’s a celebration of our ongoing commitment to pushing boundaries, challenging norms, and delivering innovative solutions that make a meaningful impact for our customers and partners. Every step forward is driven by our incredible teams who continually bring fresh ideas, bold thinking, and a passion for problem‑solving.

To learn more about our innovative solutions, visit our website here.

Enhancing NG9-1-1 with Text Translation

In 2025, the City of Columbus, Ohio became one of the first municipalities in their region to implement Video-to-911 and Text-to-911 Translation technologies. These advancements were part of a broader effort to modernize emergency communications, eliminate communication barriers, and better serve the city’s diverse, multilingual population.

Watch the video to learn how these enhancements are helping improve public safety response times and connect with the local community on a deeper level.