Rapidly Respond to Every 911 Caller
VIPER® delivers operational flexibility for state-of-the-art call control for legacy, NG911, and everything in between.Download Fact Sheet
Our Solutions & Services
Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.
The visual partner for VIPER, providing view customization in a rich user experience.
Geographic Information Systems (GIS)
Dramatically reducing response times with pinpoint location information and enhanced functionality.
A practical and often necessary alternative to voice calls.
Defense-grade protection against cyber threats for any budget.
Expert maintenance services by 911-dedicated personnel.
Power Tools for the PSAP
VIPER® is the foundation for i3-compliant NG911 applications including:
- Power 911 - Integrated, intelligent workstations
- Power Metrics - NG911 data mining and analytics
- Power Locate - when finding the caller IS the emergency
- Power Ops - provides a quick view of the operations floor
- Power Station Gen3® - the full VIPER experience in a smaller space
Emergency Data Broker
Connect the dots between the Internet of Things (IoT) and public safety answering points (PSAPs), providing a robust platform for 911 Data Messaging.
Emergency Data Broker connects IoT partners directly to 911 centers, creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.Learn More
Emergency Call Tracking System (ECaTS)
ECaTS helps you transform 911 data into actionable insights with near real-time analytics for customized reporting options for Wireless Routing, Forecasting, MIS, Text to 911, i3 Logging, and more.Visit Website
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Landline. Wireless. VoIP. OTT. Connect your customers to emergency services from every device.Learn More
Next Generation 911 (NG911) Network
Enhanced 911 functionality with improved call routing & data delivery with added flexibility and interoperability.Learn More
Geographic Information Systems (GIS) Solutions
Gain control of your operations with end-to-end NG9-1-1 GIS SolutionsLearn More
Emergency Data Broker
911 Data Messaging can be accessed, coalesced and safely delivered to First Responders in the field – all within the existing 911 workflow.Learn More
Alarm & Security
During an active alarm, seconds count. Our highly-available AHJ contact data means your monitoring center can quickly reach the right agency.Learn More
ever Text-to-911 solution
911 transactions annually
text-to-911 messages received
years of industry Innovation & Leadership
NG911 networks deployed
E911 footprint in the U.S
primary & secondary PSAP connections
citizens served over A9-1-1® network