Intrado

Legal, Terms, Conditions & Policies

Life & Safety Terms and Conditions

The documents below contain terms and conditions applicable to Life & Safety Enterprise products and services:

Products and Services for Enterprise/Business

Purchasing from Intrado directly?	Purchasing from a Reseller?
These terms apply: General Terms for Enterprise 911	These terms apply: End User Terms

Popular Products and Documentation

Product/Service	Documentation
Emergency Routing Service (ERS)	Emergency Routing Service (ERS) for USA Service Guide
Emergency Gateway	Emergency Gateway Data Sheet
Desk Alert	Desk Alert Data Sheet
Support and related terms	Technical Support, License, Maintenance, and Implementation
Safety Shield	Safety Shield Service Guide
Syn-Apps Revolution™	Syn-Apps Revolution™ Datasheet
Emergency Data Broker Services	Emergency Data Broker Service Guide
Emergency Routing Service for Canada	Emergency Routing Service (ERS) for Canada Service Guide
Phone Discovery Manager	Phone Discovery Manager Data Sheet
Emergency Gateway Maintenance Plus Services	Emergency Gateway Maintenance Plus Service Addendum
Emergency Gateway Managed Service	Emergency Gateway Managed Service Guide
PS/ALI Services – Web	Location Data Management for MLTS Operators (PS/ALI) Web-Based Service Guide
PS/ALI Services – DFE	Location Data Management for MLTS Operators (PS/ALI) Direct File Exchange Service Guide
PSAP Link Service Guide	PSAP Link Service Guide

The documents below contain terms and conditions applicable to Life & Safety Call Handling products and services:

Call Handling products and services for PSAPs, including VIPER® software and hardware