VIPER®
Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.
Talk to an Expert
Complete this form to learn more.
VIPER® delivers operational flexibility for state-of-the-art call control for legacy, NG911, and everything in between.
Powerful tools to streamline PSAP operations and help first responders find 911 callers faster.
The visual partner for VIPER, providing view customization in a rich user experience.
Dramatically reducing response times with pinpoint location information and enhanced functionality.
A practical and often necessary alternative to voice calls.
Defense-grade protection against cyber threats for any budget.
Expert maintenance services by 911-dedicated personnel.
VIPER® is the foundation for i3-compliant NG911 applications including:
Emergency Data Broker connects IoT partners directly to 911 centers, creating a new context for new types of responses, and provides even greater situational awareness for first responders. Life-saving data such as floor plans and medical information can be non-verbally communicated instantly.
ECaTS helps you transform 911 data into actionable insights with near real-time analytics for customized reporting options for Wireless Routing, Forecasting, MIS, Text to 911, i3 Logging, and more.
Visit ECaTS Website >
Oct 25, 2023 by Adan Pope, CTO
The influence of geographic information systems (GIS) on emergency communications continues to find its way to the...
Oct 9, 2023 by Stefanie Steger
Remote Work and Virtual PSAPs Made Possible with VIPER® 7 Laptops
Palm Beach County 911 in Florida has worked with...
Sep 19, 2023 by Adan Pope, CTO
At the end of 2022, the FCC (Federal Communications Commission) laid down the gauntlet on improving 911 reliability by...
ever Text-to-911 solution
911 transactions annually
text-to-911 messages received
years of industry Innovation & Leadership
NG911 networks deployed
NG911 transactions
E911 footprint in the U.S
primary & secondary PSAP connections
citizens served over A9-1-1® network