What Enterprises Must Know About E911 & UCaaS

Successfully Adopting UCaaS by Proactively Addressing Location Management and Call Routing Concerns

Organizations are rapidly migrating from on-premises phone systems to cloud-based UC platforms. Successfully managing enterprise 911 location and call routing requires taking advantage of automation capabilities to reduce or eliminate manual processes for tracking user location. Complex location management procedures can drive organizations towards potential risks, such as failing to meet state and federal E911 regulatory requirements, increased administrative costs associated with location management, and decreased recurring revenue for UCaaS providers as a result of delayed customer deployments or migrations.

In this thought-leading whitepaper, Intrado, in collaboration with Nemertes Research, explore:

  • UCaaS adoption trends
  • E911 compliance and requirements
  • The state of E911 management in UCaaS
  • How to leverage NG911 to support UCaaS