In this webinar, our expert ECC panelists discuss the critical realm of 911 emergency communication centers, focusing on the art of cultivating a positive onboarding experience. The first moments in a 911 dispatcher's career are pivotal, shaping their ability to handle high-pressure situations and provide effective assistance.
Topics We'll Discuss:
- Essential Training Modules
- Mental Health and Resilience
- Team Building and Communication
- Tools & Technology Integration
- Real-life Scenarios and Simulations
- Q&A
