AI Text Translation for Intrado VIPER NextGen
Real time text translation for PSAPs with Intrado VIPER NextGen
Problem: Call takers sometime have difficulties understanding the text to 911 messagessent from non-English speaking Individuals. In an emergency - time is crucial and PSAPs do not have translators on staff for all the languages that they may encounter. Contacting a translation service is time consuming.
Solution: Text to 911 translation, which providesreal-time translation of text messages for a wide variety of languages. It providesthe capability to detect the language of an incoming text message and, if different than the call taker’s defined language, then proceed with the translation of that message.
The Intrado text translation solution is fully Integrated into the existing Power 911 call taking experience. It automatically detects the Incoming language thereby saving precious seconds for both the person requesting assistance and the call taker as well.
Download Full BriefReal time text translation for PSAPs with Intrado VIPER NextGen
Voice to Text Transcription and Translation Real time transcription and translation for the PSAP
Texting to 9-1-1 saves lives - really. Texting to 9-1-1 is a reality.What began as a ground-breaking solution for the hearing-impaired community...
Cloud Native NG 9-1-1 Call Handling For years, Intrado has been the gold standard for 9-1-1 solutions. Now we take 40+ years of experience with 9-1-1...