Video: CBCOG Texas leading the way in transforming 9-1-1 intake with Intrado’s innovative Text-to-911 Solutions

Imagine scenarios when calling 9-1-1 simply isn’t possible:

• You’re hiding from danger and can’t make a sound.

• You’re experiencing a medical emergency that prevents you from speaking.

• You’re in a location with poor reception but can still send a text.

• You’re witnessing an incident discreetly, and calling could escalate the situation.

In these moments, having the ability to text 9-1-1 can be lifesaving.

With text-to-911, individuals can reach emergency services quickly, silently, and with clearer information — giving first responders the critical details they need before they arrive. This not only speeds up response times, but also ensures responders are better prepared with the right resources and support.

Watch the video to learn how CBCOG Texas is leading the way in transforming 9-1-1 intake with Intrado’s innovative text-to-911 solutions.