Min Read
Modern emergency call handling relies on accurate, timely location data — yet too often, that data is fragmented, delayed, or incomplete. As systems shift to cloud-based environments and Next Generation 9‑1‑1, gaps in visibility and location reliability...
3 Min Read
Emergency Communication Centers (ECCs), or Public Safety Answering Points (PSAPs), serve as the vital first link between communities and emergency responders. The reliability and performance of their technology systems can literally mean the difference...
5 Min Read
March 25, 2026, marked the first anniversary of the FCC's announcement that 9-1-1 Authorities could begin filing Requests for Service under the NG9-1-1 Transition Framework established by FCC Order 24-78. To mark the occasion, Intrado's regulatory and...
2 Min Read
In moments of crisis, before emergency vehicles arrive or flashing lights appear, one connection sets everything in motion. It’s not always visible, but it is always essential: the voice that answers the call for help.
2 Min Read
LONGMONT, Colo.,April 08, 2026 — Intrado Life & Safety, Inc. (Intrado), a global leader in emergency communications, in collaboration with the Texas Coastal Bend Council of Governments (CBCOG), today announced the deployment of Next Generation 9-1-1...
4 Min Read
Every year, emergency call centers in the United States handle an estimated 240 million 9-1-1 calls, making location the single most critical piece of information in public safety response. Yet despite this scale, many Public Safety Answering Points...
1 Min Read
Join ourShare.Solve.Evolve. webinar led by D. Jeremy DeMar, Intrado's Senior Government & Regulatory Affairs Manager. This special session brings together industry leaders to share insights, solve pressing challenges, and evolve public safety...
1 Min Read
We’re excited to share some outstanding news. Intrado OneAlert™ has been named a winner of theBest of Enterprise Connect 2026 Awards, earning the title of Best Innovation in Security & Compliance! This award is a tremendous acknowledgment of our...
4 Min Read
In an era where smartphones can pinpoint a coffee shop within meters, it is easy to assume that emergency services have access to equally precise and seamless location data. The reality across North America is far more troubling. One of the most critical...
