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Video: City of Columbus Enhances NG911 with Multimedia and Text Translation
City of Columbus Enhances NG911
Intrado Video
1 Min Read
What's the Problem with Wireless 911 Call Routing?
Since 1998, 911 calls from mobile phones have been routed to the nearest public safety answering point based upon the cell tower the call was made from rather than the precise location of the caller.
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Why Can Uber Find Me But 911 Can't?
Today we use our phones to navigate, share our location with friends, or track rideshares. Location technology has evolved greatly, but wireless 911 call location has remained firmly in the past.
1 Min Read
Beyond Regulation: Fulfilling A Security Duty Of Care In The Hybrid Era
Josh Burch, Senior Director of Product Management, joined UC Today to discuss the challenges of E911 compliance in hybrid work and remote work scenarios, as well as how an enterprise's duty of care extends beyond regulatory requirements.
2 Min Read
Voice of the Customer: Hamilton County Communications Center Innovates 911 Call Handling with Intrado
For more than a decade, Hamilton County Communications Center has been a loyal user of Intrado products. They rely on Intrado VIPER® and Power 911® solutions to streamline their call management needs. Their partnership with Intrado started in its early...
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FCC Location-Based Routing Rules
May 9, 2024
John Snapp discusses the FCC's location-based routing rules for carriers and shares how Intrado Locate Before Route dramatically improves location accuracy for wireless 911 calls.
1 Min Read
Enterprise Safety Technology & Duty of Care
Your duty of care extends beyond compliance with state and federal E911 regulations like Kari’s Law and RAY BAUM’S Act. Duty of care is an obligation to protect employees from undue risks. It’s also a commitment to ensuring the safety, security, and...
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Meet Intrado's Emergency Call Relay Center
Apr 10, 2024
Get an introduction to our Emergency Call Relay Center (ECRC), meet some of our talented telecommunicators, and learn about the services they provide to people every day.
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Enterprise Connect 2024 Wrap Up
Apr 1, 2024
That's a wrap on Enterprise Connect 2024! We've compiled some of the highlights from our time at the show.