Facilitating the Implementation of Next Generation 911

Understanding and Meeting the FCC's NG911 Rules for Originating Service Providers

By a unanimous vote on July 18, 2024, the Federal Communications Commission took a groundbreaking step forward to accelerate the transition to end-to-end Next Generation 911 (NG911) in the United States. The Commission's action will boost efforts to modernize emergency services by advancing the transition to an IP-based 911 system, promising faster, more efficient responses during critical situations.

Intrado was an active participant in shaping these rules, meeting several times with the FCC to talk about the key decisions for extending NG911 and what it's like to work with Public Safety Answering Points (PSAPs) that are preparing for these capabilities as well as with Originating Service Providers (OSPs) that will initiate NG911 service to the PSAP.

Upon news of the vote, Brian Fontes, CEO of the National Emergency Number Association, remarked that the ruling would be an opportunity for stakeholders to work together on a plan forward and that the move would improve 911 services for everyone, especially those who depend on.

"This order...provides a balanced and sensible framework for 911 authorities and OSPs to move forward together to deploy NG911 nationwide." -Brian Fontes, NENA CEO