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Navigating the FCC’s 911 Outage Notification Rules
When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption...
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Celebrating 911 Heroes from Coast to Coast
Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted a...
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The Critical Importance of the 911 SAVES Act: Intrado’s Support for Recognizing Emergency Dispatchers
At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through...
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Employee Spotlight: John Snapp, Intrado VP of Technology
Bridging Technology and Public Safety: A Conversation with John Snapp
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Executive Insights: Fostering Female Talent in STEM
Recent research shows that 90% of STEM organizations anticipate a talent shortage, underscoring the pressure to find and keep top talent. This...
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Notifying PSAPs During an Outage: How OSPs Can Comply with FCC Regulations
FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have...
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Cybersecurity Starts with You: Safeguarding Your PSAP Through Awareness and Action
In today’s digital world, cybersecurity is more critical than ever before. As organizations rely on technology to carry out their daily operations,...
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Thank you, First Responders
As the holiday season approaches, we find ourselves reflecting on the gifts that bring true joy and meaning into our lives. While many are busy...
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Employee Spotlight: D. Jeremy DeMar, Intrado Senior Manager of Government Affairs
A Career Sparked by Passion