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When a 911 outage occurs, OSPs must notify PSAPs promptly so they can, in turn, notify the public. This workflow is essential to minimize disruption and ensure public safety. To reinforce this, the FCC set strict regulations regarding outage...
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2 min read
Behind every emergency call, there’s a team of dedicated professionals working tirelessly to keep our communities safe. Intrado previously hosted a...
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At Intrado, we know 911 telecommunicators are the first lifeline in any emergency. They answer the call in moments of crisis, guiding people through...
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Bridging Technology and Public Safety: A Conversation with John Snapp
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Recent research shows that 90% of STEM organizations anticipate a talent shortage, underscoring the pressure to find and keep top talent. This...
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FCC rules for notifying PSAPs of service-impacting issues are enforceable as of April 15, 2025. That means originating service providers (OSPs) have...
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In today’s digital world, cybersecurity is more critical than ever before. As organizations rely on technology to carry out their daily operations,...
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As the holiday season approaches, we find ourselves reflecting on the gifts that bring true joy and meaning into our lives. While many are busy...
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A Career Sparked by Passion
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911 compliance is a critical aspect of workplace safety that merges legal obligations with moral responsibility. Compliance with Kari’s Law and RAY...
