4 min read
Shaping the Future of Emergency Communications: AI Innovations & Trends in 2024
AI Innovations & Trends in 2024 – Insights from Intrado
PSAP
3 min read
Answering the Call (or Text): How Intrado’s Emergency Call Relay Center Manages Hurricanes and Natural Disasters
Natural disasters, such as hurricanes, present unique challenges to 911 Emergency Communication Centers (ECCs) and Public Safety Answering Points...
1 min read
Intrado’s TXT29-1-1®: A Communication Bridge During National Protect Your Hearing Month
October is designated as National Protect Your Hearing Month. It’s crucial to raise awareness about the importance of hearing health. While it’s a...
2 min read
Intrado's Continued Commitment to Public Safety – A Recap of APCO 2024
This year, APCO 2024 was in sunny Orlando, marking the second time in the city for many public safety professionals, as NENA was just down the street...
1 min read
Free Lunch for PSAPs?
These have been exciting times for us at Intrado with respect to our PSAP facing offerings. In June we announced LifeHub, our cloud native call...
3 min read
Meeting PSAPs Where They Are on Their Cloud Journey
Guiding PSAPs Through Their Cloud Evolution
2 min read
Special Diligence: Breaking Down the FCC's Outage Notification Requirements
When service-impacting issues arise for 911, it’s critical to communicate that information to public safety answering points. Stakeholders must...
2 min read
PSAP Staffing Challenges - Can AI Help?
One of the constant refrains we hear from our customers at emergency call centers is that staffing is an ongoing and persistent challenge. While it...
1 min read
AI-Powered Innovations Transforming Emergency Communications Centers: A Lifesaving Revolution in Public Safety
Artificial intelligence (AI) is poised to significantly change the world, with public safety being a crucial consideration that cannot be overlooked....
8 min read
Why Location Centric?
The influence of geographic information systems (GIS) on emergency communications continues to find its way to the front and center of the...